Ratings based on 64 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Apollo Beach
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Alejandro , Hotel Management
Gracias por su estancia con nosotros, esperamos regresen pronto.
by A verified traveler
Great stay
Posted 19 Apr 2024 on HotelsWe loved our stay at Villas Welcome to Heaven. Our room was clean, and everyone was very accommodating. The beds are a little firm for me, but my kids didn’t notice! We love Carrillo and would stay here again.
Comment from Hotel Management
27 Apr 2024 by Alejandro , Hotel Management
Thank you Candice for staying with us and we look forward to hosting you again soon.
by A verified traveler
Posted 4 Apr 2024
Clean and nice hotel rooms in a good location about 2 minutes away from Puerto Carillo and 10 mins away from Samara!
Comment from Hotel Management
5 Apr 2024 by Alejandro , Hotel Management
Thank you for staying with us and looking forward to hosting you again soon.
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Alejandro, Hotel Management
Thank you for staying with us. We look forward to host you again
by A verified traveler
Posted 10 Feb 2024 on Hotels
Bel endroit tranquille et bien situé
Comment from Hotel Management
12 Mar 2024 by Alejandro, Hotel Management
Thank you for staying with us. We look forward to hosting you again
by A verified traveler from Locust Grove
Posted 6 Feb 2024
Comment from Hotel Management
12 Mar 2024 by Alejandro, Hotel Management
Thank you for staying with us. We look forward in hosting you again
by A verified traveler
Posted 31 Dec 2023
All was good except the loud family with kids .. the noise was so bad…. There should be rules .. if you have children then it’s great. We didn’t bring the kids but wanted some form of consideration of others.
Comment from Hotel Management
31 Dec 2023 by Alejandro , Hotel Management
Sorry about the noise but everywhere you go in Costa Rica, specially beach areas, you will find the same issue this time of year. It seems that all Costa Ricans head to the beaches for new years as I am sure you saw Playa Carrillo full of people. We do have rules about the noise however people tend to forget when they are on vacation specifically locals.
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Alejandro , Hotel Management
I do not understand why you would leave a very low score on your review when you left you said everything was great and that your family had a great time. I would appreciate it if you could explain the reason for such a low score so we can improve.
by A verified traveler from Murray
Posted 17 Aug 2023
Place was super clean, friendly and quiet.
Comment from Hotel Management
17 Aug 2023 by Alejandro , Hotel Management
Thank you for staying with us and for your preference.
by A verified traveler
Would stay again
Posted 5 Jun 2023 on HotelsAll good. Excellent service from Maria Elena and Jessica. Had everything we needed. Bonus had it all to ourselves.
Comment from Hotel Management
6 Jun 2023 by Alejandro , Hotel Management
Thank you for staying with us and for preference.
