Ratings based on 16 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024 on Hotels
Muy buena ubicacion, un excelente servicio y atencion del personal
Comment from Hotel Management
26 Mar 2024 by Grand Hotel Chatham, Hotel Management
Estimada Kathy nos complace que usted haya disfrutado de su estancia en nuestro Hotel y también de la naturaleza en San Cristóbal - Galapagos
by A verified traveler
Posted 29 Jan 2024
Beautiful hotel with excellent service! Great location! Even though I understand that they do not have TVs in the rooms so you can enjoy the island more, I do like to watch TV before I sleep at night so I would change that. But otherwise, excellent choice!
Comment from Hotel Management
1 Feb 2024 by Grand Hotel Chatham, Hotel Management
Dear Susanna we are greatful to read your comments and have enjoy it our place and service. we apologize becouse we forgot to show you where the TVs are in the room, all our rooms has that service, we added thinking in all our guesst confort thanks for your caring comments well take care of info detailssincerily Magdalena Cruz
by A verified traveler from sunnyvale
Posted 3 Jan 2024
Staff was very helpful and did extra to ensure my phone wasn’t lost as I toured outside. AC wasn’t working and we got an extra room to sleep in late at night. Thanks for the help.
Comment from Hotel Management
24 Jan 2024 by Malena , Hotel Management
hello Dear Xiaojianwe are really apreciated your message, we do our best for our guest satisfaction thanks you regards Magdalena
by A verified traveler
Posted 4 Nov 2023
Excellent staff.
Comment from Hotel Management
12 Nov 2023 by Grand Hotel Chatham, Hotel Management
Joel thanks you for let us know and share you have had a great time at our hotel and also enjoyed the island of San Cristobal in Galapagos all the best Magdalena
by A verified traveler
Posted 31 Oct 2023
Awesome property, great firm beds, excellent AC and wonderful pool. Amazing friendly staff.
Comment from Hotel Management
2 Nov 2023 by Grand Hotel Chatham, Hotel Management
Thank you for your visit, it was a pleasure to have you in our hotel, please come back soon
by A verified traveler
Posted 14 Jun 2023
People has a amazing hospitality everything around the island including my hotel is simple love it food quality outstanding.
Got my taste
Comment from Hotel Management
14 Jun 2023 by Malena , Hotel Management
it was a big pleasure to have you as our guest, we are glad to read your experience covers your expectation and your family did enjoy it ..!!keep galapagos memories as the best and come to visit us and islands againsincerily Magdalena Cruz Hotel Manager
by A verified traveler
Posted 18 Mar 2023
Comment from Hotel Management
10 Apr 2023 by Magdalena, Hotel Management
nos alegra saber que disfruto su estancia en nuestro hotel y de la naturaleza de galapagos
by A verified traveler
Posted 17 Dec 2022
Great
Comment from Hotel Management
17 Dec 2022 by Malena, Hotel Management
Dear MichaelIt was a great pleasure to have you as guests and above all that your stay was comfortable and pleasant, especially that you enjoyed the beauty of San Cristóbal Island - Galapagosbest regardsMagdalena CruzManager
by A verified traveler
Could be much better.
Posted 4 Apr 2022 on HotelsDecent breakfast included. Jacuzzi was useful for sore back, though heater was not available. Nice size rooms. Did not change bed sheets during entire stay of 6 days. Not great hot water for shower. Effective AC.
Nice people.
by A verified traveler
Posted 7 Aug 2021
