Ratings based on 16 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by Maxwell from Port st Lucie
Satisfactory. Great location
Posted 1 Dec 2015 on HotelsIt was good but I tried to adjust the booking by cancelling1night in good time but was not permitted.
by A verified traveler from Birmingham England
ok hotel close to harbour
Posted 27 Jul 2015
Pros: Its lovely just to sit at the rear of the hotel and watch the working harbour, spotting the seals, birds and iguanas
Cons: Its all a little tired
Location: Very convenient for the harbour and the jettys and seafront
This hotel is old, but it does have a sort of quaintness to it. It is situated next to the harbour and if you sit around the back you can spot all sorts of wildlife. Very little English spoken here, so you will get to use your Spanish. We enjoyed our stay but did lose a few things, not sure if they were lost or just disappeared so would recommend the use of the safe. Windows are a little ill fitting but all in all an ok hotel. There is a little plunge pool but very small and very cold. Not big enough to swim, but great if you just want to cool off.
Recommended
for Everyoneby A verified traveler
Disappointing
Posted 13 May 2015The hotel is very old and not very appealing. It was clean enough but not what I expected for the price - although accommodations in Galapagos are very expensive so I guess it is all relative. This is more like a hostel than a hotel. I had a private bath with three beds in my room. The staff were pleasant but didn't not understand a bit of English. The location of the hotel was great for us. I recommend this hotel only because of the lack of good hotels in the area.
Recommended
for Studentsby A verified traveler from Vermont
Inexpensive no frills with an ideal location
Posted 5 Mar 2015
Pros: View, price, casual atmosphere, location.
Cons: Maintenance on the building, sound buffer between rooms.
Location: On the waterfront so near restaurants, docks, near walking path to turtle beach and stores.
A bit on the rustic side however the location is perfect as is the view from the top floors. Bare necessities are present however your not in the Galapagos to hang out in your room. Walls between the rooms are paper thin which was tough the couple nights a family with a crying baby stayed next door. It must have been an interesting hotel in its hey day which was about 25 years ago. The front desk was INCREDIBLY helpful in setting up boat tours and taxis All staff were very friendly and accommodating. The last evening of my stay the hotel hosted a religios service in the all purpose room that woke me up and continued until 11:00, this was directly across the hall from my room. Breakfast was good. At times the shower would not produce water for a few seconds. But again a good price for a great location a view from the top floors of the defunct lounge and bar area.
Recommended
for Everyoneby A verified traveler
Not a luxury hotel
Posted 4 Mar 2015
Pros: very local, clean and friendly staff
Cons: Small fridge and dressers added to rooms
Location: Most everything to see and do in Santa Cruz is within walking distance from hotel
this is a budget hotel. The staff very friendly and the hotel is clean and well kept. I would highly recommend this hotel. In the Galapagos the only time spent in room is to sleep anyway.
by A verified traveler
it is not a hotel, rather hostel.
Posted 20 Feb 2015 on HotelsLoudy at night and no restaurant.
No concierge and nobody in hotel can speak english.
credit card cannot be used.
breakfast from 7am when usually tour programs starts to 9am with poor quality.
the difference of USD30 between single and classic single is only a view of port.
by A verified traveler from So. CA
Hotel staff very helpful. Close to the pier.
Posted 20 Jan 2015The hotel staff was very friendly and helpful. It was close to the pier and restaurants. The room was was basic. It needed some maintenance and TLC. It was not what I would expect for the price.
by A verified traveler
This is a "Last Minute; vesry Last Resort"
Posted 31 Dec 2014
Pros: The view out the back of the hotel was on the pier. We liked the fact that the hotel was in walking distance of everything
Cons: All the above negatives
Location: Very convenient
The staff is very nice and accommodating as best they could. (1) LOCATION: thought it close to everything, it located on a one-way busy side street where we walked out the door and onto the traffic with taxis, trucks, buses, motorcycles and pedestrian traffic all day and most of the night. St San Francisco Catholic Church is across the narrow street and bells and singing is loud. (2) ROOM CONDITIONS: The room was dark, dimly lit and the floor was sort of dusty, not properly swept or mopped; the bathroom was small, and whenever water went through the pipe from upstairs, a sewer scent would emit from the pipe in the corner of our room. The sink had a home made wooden enclosure which could not be opened; the shower has a 6" wall step to step over into the shower; not suitable or accessible for anyone with problems climbing steps. (3) BREAKFAST: The breakfast was plain and bland and we were served the same thing for three days - hard scrambled eggs, rolls, butter, diluted juice, coffee.
by Carmen from Arizona
Very disappointing
Posted 27 Dec 2014 on HotelsWe booked the room for 6 of us. When we arrived they only allowed 5 to stay even though there was one double bed and 4 single ones and we wanted to stay together like in the cabin. We had to pay extra for another room.
Then the next morning our boat trip was scheduled for 645 am departure. Their breakfast started at 7 and they could not accommodate an earlier breakfast time for our family. We had to go eat elsewhere.
The staff was not helpful when it came to questions about suggestions for places to visit in the island. No concierge knowledge or attempt to be helpful. It seemed they lacked training.
by Roger from Vancouver, Canada
Pleasant stay
Posted 24 Nov 2014 on HotelsNice quiet hotel..... Excellent location a block from city center and pier to take tours.
