Ratings based on 91 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024
My room was very clean and the bed was comfortable. It is very close to the boat launch and there are tons of restaurants and shops within a few minute's walk. Breakfast is a set meal...toast, eggs, meat, cheese, and fruit. If you are a vegan or have dietary restrictions, you are going to have an issue with the breakfast. The door to my patio was broken so I wasn't able to put my wetsuit out to dry. The hot water took about 5 minutes to heat. Wifi in the room is non-existant, I had to go down to the restaurant to get access. The area is VERY loud, the restaurant plays loud music and there is a nightclub across the street that blasts music on the weekends. The pool closes at 6 and has no seating, its really not a place to hang out unless you have kids. You can probably get a similar room for less since the amenities are actually very basic, despite what it lookslike on the website.
by A verified traveler
Posted 25 Jun 2024
Easy access, quiet, close to everything.
by A verified traveler
Posted 21 Jun 2024
Great location but noisy neighbourhood at night. Very helpful staff.
by A verified traveler
Posted 29 Nov 2023
by A verified traveler from san jose
Posted 24 Jul 2023
The room was big, water pressure great, and the breakfast fantastic. They will even give you a togo breakfast if you had to catch the boat to another island, which usually is early in the morning. The TV did not work.
Comment from Hotel Management
8 Aug 2023 by mayra, Hotel Management
Un gusto mi estimada Sandra que haya disfrutado su estancia con nosotros nos veremos en una próxima visita
by A verified traveler
Posted 25 Jun 2023
Very nice
Comment from Hotel Management
25 Jun 2023 by Nicolas, Hotel Management
Gracias Luis por los comentarios
by A verified traveler
Posted 11 Jun 2023
Comment from Hotel Management
4 Jul 2023 by Nicolas, Hotel Management
Thank you Elizabeth for your review.Regards
by A verified traveler
Posted 17 May 2023
Excelente ubicación, desayuno muy rico. Muy contenta con la elección
Comment from Hotel Management
17 May 2023 by Nicolas, Hotel Management
Muchas gracias Michelle por sus comentarios y calificación de su estadía en Galapagos Native.Nos alegra que haya disfrutado de todos nuestros servicios.Saludos,
by A verified traveler
Posted 13 Apr 2023
Demasiado ruido, hay un bar restaurante como parte del hotel, con música demasiado alta desde muy de mañana y hasta muy tarde en la noche. Difícil descansar con tanto ruido. Su personal muy amable.
Comment from Hotel Management
14 Apr 2023 by Nicolas, Hotel Management
Veronica,Muchas gracias por sus comentarios.Entendemos que ha tenido ruidos durante su estadía. Tratamos de proporcionar los mejores y mayor cantidad de servicios en nuestra propiedad, como lo es el restaurante. Es por tal motivo qué puede ser que la música algunas veces esté alta debido a shows que ofrecemos. Muchas gracias
by A verified traveler
Ok value for the money, but no functioning WiFi
Posted 9 Apr 2023 on HotelsIt's probably an ok stay for the money. But be warned that the wifi barely works at all. For someone who needs to work on the road, like myself, that proved pretty disastrous. The breakfast was very basic. Location is pretty good though, short walk from everything.
Comment from Hotel Management
9 Apr 2023 by Nicolas , Hotel Management
Thank you Kurtis for your comments and review about your stay at our property.We know that Wifi is a general problem of the island. We apologize but the service is the best that we can provide to our guests.Regards
