Ratings based on 31 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Quito, Ecuador
Tel Confirmation must be required!
Posted 7 Jan 2018Expedia system didn't reserve my room properly, so no room was available during new year.
Hotel staff speaks only spanish, so without spanish this hotel is impossible. (if you speak spanish well,
it's very regular level of Ecuadorian hotel.)
Other customers also missed rooms. Tel confirmation must be required. Don't rely on Expedia,
by Rudolph from USA
Very satisfied
Posted 13 Jul 2015 on HotelsStayed here for a week. Realize that you are likely going to the Galapagos for not for the resort experience but for the outdoor activities and wild life. There was a some culture shock for a day or so. The 2nd floor accommodation was v nice and spacious. Rooms will be as high as the 4th floor, accessible by stairs. Rooms had multiple beds.
This hotel, like many hotels on the island are like a nice oasis in the middle of local residential neighborhoods which look pretty poor and primitive by USA standards. Our initial reaction to the neighborhood was concern but after spending a week there we realized the island is very safe. We regularly walked to and from the hotel in the evening and had no problems. Everyone was friendly. Just watch out for the taxis. Cars have the right of way, not people. The town center is about a 15-20 min walk down these neighborhoods. There is a small bakery around the corner where we picked up some bread and cookies.
Breakfast was very good, fruit, egg, toast cheese, ham and local fruit juice. The staff was very helpful despite their limited English. Had to use google translator a few times. English speakers are not as common in the Galapagos but we managed just fine. Slow WIFI is available.
The hotel tries hard to provide nice accommodations for USA and European travelers. Hotel condition- very good.
If you feel you want or need a more "resort" experience, look on Charles Darwin Rd.
Would definitely have no problems staying again.
by A verified traveler from Quito, Ecuador
Kind of Expensive for the services provided
Posted 8 Jun 2015
Pros: The staff were really good and kind, trying to help you all the time.
Cons: Pool maintainance.
Location: The hotel is a litte far from the center so you have to walk like 6 blocks to get to the center.
Although in Galápagos hotels with services like a pool are expensive, it was not really worthwhile I never used the pool because it was dirty and too small, besides you don´t want to be in a hotel with pool when you are in a marine reserve so beautiful like Galápagos. So it´s better trying to save in accomodation because tours to see the other islands are really expensive.
by A verified traveler
No values for money
Posted 1 Apr 2015 on HotelsInternet(WiFi) was very bad nothing at all,
Shower was not working when we ask to give us another room they denied,
hotel is too far from tour agencies and restaurants.
by Trish from Manhattan, New York, NY, USA
Horrible hotel for anyone - Galapagos
Posted 31 Dec 2012
Pros: Leaving
Cons: Everything
Location: Disgusting.
The staff was very unfriendly, rude. The rooms were lacking a lot of attention. There was no safe in the room, this made me uncomfortable considering there was no locked door to the public in the main area of the hotel, and anyone on the street could easily gain access to the hotel. Locks on room doors were flmsy at best, and there was no privacy. Plus pool access was denied up until the last day to which I found it filthy, disgusting and had no desire to use it.
Recommended
for Everyoneby Bryan from Oklahoma
I'd stay again.
Posted 13 Dec 2012Nice place just a few blocks from the beach and town center of activities. Taxi cabs are $1 to anywhere in town.The pool is nice and clean. the breaskfasts simple but okay. The staff actually cooked breakfast for us 30 minutes early when we had a tour to catch.Very nice. Only complaint is when we realized our sliding patio door wouldn't lock the staff failed to fix it. Not good. Overall a pleasant stay for the money. Good hot showers and very thin walls also should be pointed out.
Recommended
for Everyoneby Don from Perris, CA
Quiet, but it'll do
Posted 24 Aug 2012
Pros: The front desk lady was very nice.
Cons: The towels and the shower incident of course
Location: The location was about a 10 minute walk from the downtown area. minus the rooster in the morning it is a quiet place.
The people there are very nice and friendly. My first day the was an experience. I was greeted with with no water. My friend that joined me was stuck in the shower with no water...Day 1. They were quick to fix it...two hours later. No water problem rest of the trip. The shower tells seems old, but clean. The shower towels really thin and old...no fluffy feeling. lol Oh, neighbor has a rooster...go off clock work at 5 am every morning. The place was clean and the all the people at the hotel were very kind and helpful.
by Vern from NIceville, Florida
Disappointed.
Posted 20 Feb 2012
Pros: Some of the people that I met from other countries made the trip worth while..
Cons: Stated above.
Location: Not good.
The appearance of the hotel is okay but it has major drawbacks. First, and most important, it's buried in a run-down neighborhood approx 6 blocks from the water. Also, I found it extremely difficult to get the "straight word" on anything. My queries about "tours" etc. always resulted in the same hustler appearing on the scene. I cannot stand that type of pressure from someone who apparently has inside connections. Individual staff members seemed okay and the breakfast was also okay.
In my judgment an "accident about to happen" exists in the outside staircase used for access to the rooms on the 2nd, and 3rd floors. It rains almost daily and the wet stairs
are extremely slippery and could result in a fall causing serious injuries.
I would not book at this hotel again nor recommend it to anyone else...Overall, I left the Galapagos Islands with negative feelings...I believe that staying in a hotel on the water would have made a difference.
by A verified traveler from Detroit, MI
Posted 12 Feb 2012 on Hotels
This hotel was adequate, but not outstanding in any area.
by A verified traveler
Posted 23 Jan 2012 on Hotels
