Ratings based on 115 Verified Reviews
4.5 Room cleanliness
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
We loved the patio and the rooftop, absolutely lovely.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Franklin Rivera , Hotel Management
Dear Malinda, Thank you for allowing Casa Pelayo to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks in regards to your experience while staying with us and we hope to have you back soon and often.Again, thank you for choosing Casa Pelayo !Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property#sanjuan901
by A verified traveler
Posted 26 Aug 2024
They were attentive, respectful and accommodating. When a storm was coming they upgraded us to a different unit with generators, so we were never without power. The only negative thing I could say is there was no toaster or microwave to warm up food but there was a counter top stove, no oven.
Comment from Hotel Management
26 Aug 2024 by Franklin Rivera, Hotel Management
Dear Santa, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience while staying with us and we are delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property
by A verified traveler
Great place to stay in San Juan
Posted 30 Jul 2024 on HotelsGreat place to stay in San Juan. Clean, safe and good location. Service was over the top. Only suggestion would be to beef up the kitchen a bit. The burner plate that served as a stove was very weak and took a long time to cook anything, and the pots, pans, utensils, etc were minimal. For an establishment that works so hard otherwise to make your stay pleasant, it wouldn't be too hard to close that gap. But I have no problem recommending this place as we enjoyed our stay and the service was great.
Comment from Hotel Management
31 Jul 2024 by Franklin Rivera , Hotel Management
Dear Scott, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo San Juan 901 Property#sanjuan901
by A verified traveler from San Diego
Posted 23 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Franklin Rivera , Hotel Management
Dear Ricardo, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo San Juan 901 Property#sanjuan901
by A verified traveler
Posted 21 Jul 2024
Staff very friendly
Comment from Hotel Management
24 Jul 2024 by Franklin Rivera , Hotel Management
Dear Yanelis, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral Manager Casa Pelayo San Juan 901 Property#sanjuan901
by A verified traveler
Posted 19 Jul 2024
I like the service done by Miguel he was a amazing host. Very friendly personel, patient and helpful. We had and isue and was solved the same day. I will love to come back one day.
Comment from Hotel Management
24 Jul 2024 by Franklin Rivera , Hotel Management
Dear Edgard, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo San Juan 901 Property#sanjuan901
by A verified traveler
Posted 16 Jul 2024
My stay was great love my privacy customers service was great. The locals was friendly overall.
Comment from Hotel Management
18 Jul 2024 by Franklin Rivera , Hotel Management
Dear Cristal, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo San Juan 901 Property#sanjuan901
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Franklin, Hotel Management
Dear Jessica, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate you taking the time to review your experience with us and we hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property
by A verified traveler
Posted 9 Jul 2024 on Orbitz
Loved the place once we got settled! A bunch of cool places to eat right in the area. Arrived at night, and it was dark and new, so our kids were a little concerned. Come daylight, everybody felt very at ease!
Staff was excellent, great communication, and awesome suggestions on activities.
This is part of a group of small properties, so check in is in one central location, as is parking. All VERY close. No problem with our 2 kids and bags.
My kids loved the food truck at the park because of the food, colorful murals, and the mama and baby chicks roaming. We loved the food and atmosphere!
Comment from Hotel Management
15 Jul 2024 by Franklin Rivera, Hotel Management
Dear Jeffrey, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. Our dedicated team and commercial tenants are very special people who are doing an amazing job and your feedback serves as inspiration.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property
