Ratings based on 959 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Mooretown

Posted 8 Dec 2024
Excellent stay…we’ll be back! Coffee though has got to go☹️, can do better! Had to go to Krispy cream down below for decent coffee!
Comment from Hotel Management
10 Dec 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Dear Guest.Thank you for sharing your experience with us, we will work on the points mentioned.We are here for you.
3 out of 5
by A verified traveler

Posted 8 Dec 2024
Not much to say it was okay
Comment from Hotel Management
10 Dec 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Dear Guest.We thank you for your comments.We look forward to seeing you soon.
4 out of 5
by A verified traveler from Mooretown

Posted 1 Dec 2024
All was great! 2 Elevator thing…to desk, parking… not so good! Coffee… horrible! Had to go to Krispy cream, now that’s embarrassing don’t you think! BUT would return!
Comment from Hotel Management
6 Dec 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Dear GuestWe appreciate the feedback you provide. It will be a pleasure for us to serve you.
2 out of 5
by A verified traveler

Posted 27 Nov 2024
Old building, sewerage doesn't work as it should, the rooms gets flooded when you take a shower.
Comment from Hotel Management
27 Nov 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Dear GuestWe are sorry that your stay was not completely satisfactory, we have taken into account your experience to improve our service. We hope you give us the opportunity to serve you again.
5 out of 5
by A verified traveler

Posted 26 Nov 2024
It was a one night stay, very convenient hotel. If you want to take a bus from Mexico City airport to Paseo destino bus terminal and stay at this hotel short taxi drive to hotel which is what I did. Close to shopping and other nice attractions in Puebla.
Comment from Hotel Management
27 Nov 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Dear Guest.Thank you for your recommendation and for sharing your experience with us.It is a pleasure to serve you.
1 out of 5
by A verified traveler

Posted 24 Nov 2024
Nuestra habitación no estuvo lista a las 3:30pm que llegamos. Tuvimos que esperar hasta las 4pm para el check in…
Comment from Hotel Management
27 Nov 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Estimada Huésped.Lamentamos lo sucedido durante su estancia, queremos agradecer sus comentarios ya que lo encontramos como un área de oportunidad de suma importancia, sobre la cual trabajaremos para brindarles un mejor servicio.
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Estimado HuéspedAgradecemos la calificación que nos brindó.Estamos aquí para usted.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Excellent
Comment from Hotel Management
19 Nov 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Regards.We hope to see you soon.
3 out of 5
by A verified traveler

Posted 13 Nov 2024
Air conditioning doesn’t work, u requested a fan and the property doesn’t provide that service. The room was extremely hot every night and I wasn’t able to sleep.
Comment from Hotel Management
19 Nov 2024 by La Quinta by Wyndham Puebla Palmas Angelopolis, Hotel Management
Dear Guest.We are sorry for what happened during your stay. We would like to thank you for your comments, as we found it as an area of opportunity to offer you a better service.
1 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by La Quinta by Wyndham Puebla Palmas Angelópolis, Hotel Management
Estimada HuéspedLamentamos que su estadía no haya sido totalmente satisfactoria.Hemos tomado en cuenta su experiencia, para la mejora de nuestro servicio. Esperando nos dé la oportunidad de atenderle nuevamente