Ratings based on 287 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.6 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
17 Sep 2024 by Gracias, Hotel Management
Gracias por su preferencia
by A verified traveler
Posted 22 Jun 2024
La bañera estaba sucio y el papel de baño era muy pequeño tampoco tenía aire centrado.
by A verified traveler
Posted 8 Jun 2024
Bed very uncomfortable
Comment from Hotel Management
11 Jun 2024 by thanks, Hotel Management
A través de revisiones periódicas procuramos garantizar que nuestras habitaciones sean confortables, gracias por su comentario
by A verified traveler
Posted 13 May 2024
It was okay but lacked a lot things. Too many to list.
by A verified traveler
Posted 5 May 2024 on Hotels
by A verified traveler
Posted 19 Apr 2024
Close to the center
Comment from Hotel Management
11 Jun 2024 by thanks, Hotel Management
Nos encontramos en el corazón de la zona turística de Cholula, entre la gran pirámide y el zócalo
by A verified traveler from Richmond
Posted 17 Mar 2024
Great location, front desk very helpful
Comment from Hotel Management
29 Mar 2024 by Muchas gracias, Hotel Management
Nos da mucho gusto que su estancia con nosotros fue placentera, esperamos contar con su preferencia en su próxima visita
by A verified traveler from SHERMAN OAKS
Posted 4 Mar 2024
The hotel staff are very nice and helpful. Great Location
Comment from Hotel Management
29 Mar 2024 by Gracias, Hotel Management
Nos agrada mucho que su estancia con nosotros haya sido placentera, gracias por su preferencia y esperamos seguir contando con ella en sus siguiente visita
by A verified traveler
Posted 30 Jan 2024
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street.
This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
by A verified traveler from Franklin Park
Posted 10 Jan 2024
