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Hotel Star Express Puebla

3.0 star property
Beaux Arts hotel with free parking connected to the convention center in Puebla

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Star Express Puebla

In-room safe, desk, laptop workspace, free WiFi
Room service - dining
Rainfall showerhead, designer toiletries, towels, soap
Front of property
Reception
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
The price is P2,261
P2,691 total
includes taxes & fees
Sep 28 - Sep 29

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, free WiFi

Standard Room

Highlights

Connecting rooms available
LED TV
Rainfall showerhead
Designer toiletries
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

In-room safe, desk, laptop workspace, free WiFi

Family Room, 2 Double Beds

Highlights

Connecting rooms available
LED TV
Rainfall showerhead
Designer toiletries
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Internal View

  • Sleeps 4
  • 2 Full Bed(s)

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Plaza Poblana
Pet friendly
Parking included
Free WiFi
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8.0 out of 10, Very Good, (476)
The price is P2,275
P2,707 total
includes taxes & fees
Oct 6 - Oct 7
Plaza Poblana

About the neighborhood

Map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070

What's nearby

  • Puebla Convention Center - 7 min drive
  • Zócalo de Puebla - 7 min drive
  • Cuauhtemoc Stadium - 7 min drive
  • Puebla Cathedral - 8 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪I Tortas - ‬2 min walk
  • ‪Tortas César Don Güero - ‬9 min walk
  • ‪Rincón Poblano - ‬10 min walk
  • ‪Church's Chicken - ‬10 min walk
  • ‪Tacos Joven - ‬11 min walk

About this property

Hotel Star Express Puebla

Hotel near Zócalo de Puebla
Located close to Fort Loreto and Puebla Cathedral, Hotel Star Express Puebla provides a free daily manager's reception, dry cleaning/laundry services, and a health club. The on-site restaurant, Restaurante, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All 64 rooms boast comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 110 for adults and MXN 110 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurante

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 110 for adults and MXN 110 for children
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Hotel Star Express Puebla
Star Express Puebla
Star Express
Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla

Frequently asked questions

Is Hotel Star Express Puebla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Star Express Puebla?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Star Express Puebla on Sep 28, 2024 start from P 2,261.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Star Express Puebla?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Star Express Puebla?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 100 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Star Express Puebla?

Check-out is at 1 PM. Late check-out is available for MXN 300 (subject to availability).

Where is Hotel Star Express Puebla located?

Situated near the airport, this hotel is within 3 mi (5 km) of Zócalo de Puebla, Fort Loreto, and Puebla Cathedral. Puebla Convention Center and FINSA are also within 6 mi (10 km).

Hotel Star Express Puebla Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 93 out of 259 reviews" "
Rating 8 - Good. 107 out of 259 reviews" "
Rating 6 - Okay. 39 out of 259 reviews" "
Rating 4 - Poor. 10 out of 259 reviews" "
Rating 2 - Terrible. 10 out of 259 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Stayed 1 night in Jan 2024

10/10 Excellent

Celedonio

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 Minutes and Out
I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
Stayed 2 nights in Nov 2023

8/10 Good

Rene

Stayed 1 night in Oct 2023

2/10 Terrible

Alejandra

Stayed 1 night in May 2023

4/10 Poor

MARIA DEL CARMEN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.
Stayed 1 night in Aug 2022

10/10 Excellent

Silvestre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast to die for!
Was fast and friendly service! Breakfast was delicious!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Other than the bedroom being near the kitchen (loud) was great. Very convenient to the bus station, nice and friendly staff. 4-5 minute walk to the bus station, markets, restaurants. Good breakfast and coffee. Would stay again!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfy beds enjoyed my shirt stay there bathroom are also very clean
Stayed 1 night in Sep 2018

10/10 Excellent

Jessica, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Modern Hotel
My husband and I decided to stay here for a family wedding because it was in a central location. We could have stayed with family in the area, but getting ready for a wedding is always hectic and we wanted our own restroom/space. We enjoyed how new everything was inside. Receptionist was very friendly and welcoming. The room was new, bathroom was new, toilet was new, windows were new...TV could have been bigger, could use a window a/c unit/heater. Closet space was adequate, and in-room safe was great. Could use a microwave, fridge, iron board and iron though. Toiletries were nice! Was a bit noisy, but nothing that a tired day before and after a wedding couldn't handle (when you're that tired, do you even care?). Parking lot was strange, but just park in the parking garage for Coppel next door while you check in and the valet will bring it and park it where it needs to go. My husband and I felt safe, however our family that lives in the area warned us not to stay there again because of the "danger". I don't know, we didn't see anything shady while we were there, so who knows. Overall, we enjoyed it. Great Price, location, cleanliness, modern updates, free buffet breakfast with amazing, delicious choices. Would recommend.
Stayed 2 nights in May 2018

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep It Up...
Excellent service, nice people from the front entrance, to the cleaning people... I'll recommend this hotel to all my fam. And friends. My Next trip for sure will be to Puebla, Pue Hotel Star Express.
Stayed 2 nights in May 2018

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very good hotel.
The hotel is brand new and everything is shiny. Beds are comfortable. No tears, no stains. It's a very good hotel even in EU/US terms! The only problem is little sound-proofing. You can hear everything happening in the corridor. In the morning people will wake you up as they head for the breakfast. So no matter how tired you were last night or how late you went to sleep, you are still going to wake up between 7-8AM. The breakfast included in the price was very good.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maid so annoying
not bad, just the maid know the door every hour after 10 am. room are small than the pictures in the website.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puebla Visit
Hotel was conveniently located for our meetings. It is across the street from the bus station so you can easily arrive from anywhere in Mexico. Despite the bus traffic there was no noise in the hotel from the buses. There is a little noise from the hallways and other rooms, but was not during reasonable sleeping hours, so no issue for us.
Stayed 2 nights in Sep 2017

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, very clean, great friendly service, great breakfast and very convenient for proximity to CAPU and local transportation.

8/10 Good

Saúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alejandra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien hotel excelente opción cerca de la central
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy Bien
Stayed 4 nights in Aug 2024

10/10 Excellent

José Manuel, Nezahualcóyotl

Traveled with group, Business traveler
Liked: Amenities
Excelente desayuno
Stayed 2 nights in Jun 2024