Ratings based on 112 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pinellas Park FL
Posted 17 Feb 2019
Price was very reasonable. Staff is very friendly.
by A verified traveler from Texas
Posted 5 Nov 2018
This hotel is as bad as they come.The room smells, beds and the pillow are not clean to use, noise everywhere, and its location is far from anything attractive.
This is a very low level hotel that is more like a run-down hostel, a dump. Stay clear from it.
by Kristi
comfortable hotel
Posted 20 Apr 2017 on HotelsNice hotel
Comment from Hotel Management
17 Oct 2018 by ,NTR, Hotel Management
Estimado cliente. Gracias por tus comentarios. Estoy muy contento de escuchar que has disfrutado de tu estancia con nosotros. Espero que tu próxima estancia esté a la vuelta de la esquina. Llámanos si hay algo en lo que te podemos ayudar.
by martin
Does the Value Job Fine.
Posted 8 Aug 2016 on HotelsAnother good value: Not fancy, but everything I needed for business purposes, facility in pretty good condition--recently changed ownership, and has been upgraded somewhat, brought to comfortable enough status; staff was very helpful, not putting on a show, but ready to assist and always did a good job. Location is on a busy street, and a 10-15 minute bus ride or a good 25-30 minute walk to city center; neighborhood is in fair condition--you're getting a taste of daily local life here, rather than any kind of typical tourist experience. Nearby are a few pretty good places to eat ("Mi Favorito" taco shop was indeed my favorite--that and "Taco Pizza" are kinda classics of their realm, in different ways), a large, chain supermarket, a smaller grocery, and a very acceptable local chain coffee place. A good little internet shop 2 blocks away came through beautifully in a pinch, too, when my laptop malfunctioned. The only negative thing that stood out about this hotel was the radio/music played loudly (mid-morning to mid-evening) on the speakers in the middle of the first floor, prominently and proudly displayed on stands, as if this is a good thing, and management is thereby doing you a favor; this is Mexico, though, and I never travel here or anywhere anymore without earplugs and my ClearArmour shooter's safety ear muffs! I definitely would stay there again, unless they raise the price too much out of the value range.
Comment from Hotel Management
17 Oct 2018 by RNT, Hotel Management
Estimado cliente. Gracias por tomarse el tiempo para compartir tus experiencias con nosotros. Estoy muy contento de saber que nuestro personal hizo que tu estancia fue agradable. Puedes seguirnos en nuestras páginas de Facebook y Twitter para promos que podrías estar interesado. Esperamos verte pronto
by A verified traveler
over all it was just okay.
Posted 9 Jan 2015 on HotelsThe hotel was okay, a little ways out of town and not knowing the Puebla bus routes made for more expensive taxi rides into town. The employees were friendly and always tried to help with what you needed/wanted.
by A verified traveler
Posted 18 Jun 2021 on Hotels
by A verified traveler
Posted 3 May 2021 on Hotels
by A verified traveler
Posted 28 Feb 2020 on Hotels
Buenos días en si yo hice la reservación para una amiga qué llegó de Acapulco y me comentó qué tardaron una hora para poder entregarle las 2 habitaciones porqué según ustedes nunca reportaron qué ya estaba pagado las 2 reservaciones qué falta de organización y respeto para las personas qué llegaron se fueron muy desilusionadas en fin
by A verified traveler
Instalación adecuada, buena atención, pésima limpi
Posted 2 Dec 2019 on Hotelsby A verified traveler
Posted 26 Nov 2019 on Hotels
Se encuentra en buena ubicación pero la habitación no estaba acondicionada cuando llegue no tenía agua....
