Ratings based on 947 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Smooth check in very polite respectful personal. Definitely recommended
Comment from Hotel Management
14 Nov 2024 by Holiday Inn Puebla La Noria, Hotel Management
Thank you for your comments, we reiterate our commitment to service and continuity in improvement to create better expectations on our clients' trips.See you soon.Happy day.
by A verified traveler
Posted 5 Nov 2024
Check-in staff and restaurant were very cordial and knowledgeable about their services/menu. Hotel and bathrooms were clean and the surrounding areas were safe for walks to the nearby Sam's Club and Casino accross the street.
Comment from Hotel Management
5 Nov 2024 by Holiday Inn Puebla La Noria, Hotel Management
Fernando: Thank you for your comments, we reiterate our commitment to service and continuity in improvement to create better expectations on our clients' trips. See you soon.Happy day.
by A verified traveler
Posted 21 Oct 2024
Excellent stay and even a better breakfast
Comment from Hotel Management
21 Oct 2024 by Holiday Inn Puebla La Noria, Hotel Management
Shemtov: Thank you for your comments, we reiterate our commitment to service and continuity in improvement to create better expectations on our clients' trips. See you soon.Happy day.
by A verified traveler
Posted 6 Oct 2024
Only things i didnt like of that early every morning a lady comes by knocking on all doors asking about dry cleaning waking every body up.
Comment from Hotel Management
7 Oct 2024 by Holiday Inn Puebla La Noria, Hotel Management
Thank you for choosing Holiday Inn and for taking the time to comment on your experience at Holiday Inn PUEBLA LA NORIA.I would like to start by apologizing for the reports of your previous stay. It is important to mention that we take your comments into account to train our team to provide a better experience in the future.I hope you give us the opportunity to stay with us again to show you that your unsatisfactory stay was an exception.Again, thanks for sharing your commentsSincerely,
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Holiday Inn Puebla La Noria, Hotel Management
Agradezco sus excelente calificación ya que es motivo de gran orgullo para nuestros colaboradores que se esfuerzan día a día para cumplir con sus expectativas.
by A verified traveler
Posted 4 Sep 2024
Nice room clean excellent area
Comment from Hotel Management
4 Sep 2024 by Holiday Inn Puebla La Noria, Hotel Management
Sr. Ruben: Gracias por sus comentarios y por su estadía con nosotros, nos agrada leer que estuvo contento en su estadía, le reiteramos nuestro compromiso de servicio y de continuidad en mejora para crear mejores expectativas en los viajes de nuestros clientes.Quedamos a sus órdenes y le esperamos próximamente. Feliz Día.
by A verified traveler
Posted 21 Aug 2024
Muy buena limpieza amables y las camas están increíblemente cómodas almohadas también descanse excelente! Son petfriendly lo único malo es el acceso a la máquina de hielos pero de ahí en fuera excelente
Comment from Hotel Management
22 Aug 2024 by Holiday Inn Puebla La Noria, Hotel Management
Srita. Iliana:Gracias por sus comentarios y por su estadía con nosotros, nos agrada leer que estuvo contento en su estadía, le reiteramos nuestro compromiso de servicio y de continuidad en mejora para crear mejores expectativas en los viajes de nuestros clientes.Quedamos a sus órdenes y le esperamos próximamente. Feliz Día.
by A verified traveler
Posted 11 Aug 2024
Everything was great. But the water in the showers. Take long time to heat up.
Comment from Hotel Management
12 Aug 2024 by oliday Inn Puebla La Noria, Hotel Management
Sr. Gustavo: Gracias por sus comentarios y por su estadía con nosotros, nos agrada leer que estuvo contento en su estadía, le reiteramos nuestro compromiso de servicio y de continuidad en mejora para crear mejores expectativas en los viajes de nuestros clientes.Quedamos a sus órdenes y le esperamos próximamente. Feliz Día.H
by A verified traveler
Posted 8 Aug 2024
Everything was ok. Except the safe locks not working properly. Clean and cozy
Comment from Hotel Management
9 Aug 2024 by Holiday Inn Puebla La Noria, Hotel Management
Sr, Gustavo: Gracias por sus comentarios y por su estadía con nosotros, nos agrada leer que estuvo contento en su estadía, le reiteramos nuestro compromiso de servicio y de continuidad en mejora para crear mejores expectativas en los viajes de nuestros clientes.Quedamos a sus órdenes y le esperamos próximamente. Feliz Día.
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Holiday Inn Puebla La Noria, Hotel Management
Agradezco sus excelentes calificaciones y comentarios ya que es motivo de gran orgullo para nuestros colaboradores que se esfuerzan día a día para cumplir con sus expectativas
