Ratings based on 363 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from tuxtla gutierrez
Posted 28 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Buenos días Srta. Jiménez, agradecemos que nos haya elegido como su opción de hospedaje. Nos da mucho gusto leer que haya disfrutado su estancia y que haya sido de su total agrado. Esperamos verla pronto en esta su casa. Que tenga un inicio de semana.
by A verified traveler
Posted 27 Jul 2024
Buen lugar, excelente servicio.
Comment from Hotel Management
29 Jul 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Buenos días Srta. Badillo, agradecemos que nos haya elegido como su opción de hospedaje. Nos da mucho gusto leer que haya disfrutado su estancia y que haya sido de su total agrado. Esperamos verla pronto en esta su casa. Que tenga un inicio de semana.
by A verified traveler
Posted 30 Jun 2024 on Orbitz
Would stay here again.
Comment from Hotel Management
1 Jul 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Good morning Mr. Illescas, we appreciate that you chose us as your accommodation option. We are very pleased to read that you enjoyed your stay. We hope to see you soon in this your home. Have a great week.
by A verified traveler from Louisville
Posted 25 May 2024
Staff was nice and cleaning staff was super
Comment from Hotel Management
27 May 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Good afternoon Rosemary, we appreciate you choosing us as your first option. We are very pleased to read that you enjoyed your stay and that it was to your complete liking. We hope to see you soon. Have an excellent week.
by A verified traveler
Posted 22 May 2024 on Orbitz
Great
Comment from Hotel Management
22 May 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Hello Mr. Lima, thanks for sharing your comments, we can see you scored us with a 4, please tell us how can we improve and make an extraordinary experience for you, and get a 5. Hopefully we can see you soon.
by A verified traveler from Orlando
Posted 30 Apr 2024
Excellent property.
Comment from Hotel Management
30 Apr 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Buenos día Marbella, agradecemos que nos haya elegido como opción de hospedaje; notamos que su calificación fue de un 4 y nos gustaría saber el porqué. Por favor, háganos saber al siguiente correo de qué manera pudimos haber mejorado su estancia para que nosotros también podamos mejorar y atacar esas áreas de oportunidad. Lindo Martes. Mail: loreta.montiel@hilton.com
by A verified traveler
Posted 31 Mar 2024
Bien
Comment from Hotel Management
1 Apr 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Buenas tardes Sr. Sotelo, agradecemos que nos haya elegido como opción de hospedaje; notamos que su calificación fue de un 4 y nos gustaría saber el porqué. Por favor, háganos saber de qué manera pudimos haber mejorado su estancia para que nosotros también podamos mejorar y atacar esas áreas de oportunidad. Lindo Lunes.
by A verified traveler
Posted 23 Mar 2024
Staff gave great customer service, and hotel management keeps everything tidy, overall one of the best experience I’ve had at a hotel.
Comment from Hotel Management
23 Mar 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Good morning, we appreciate you taking the time to write a little bit about your experience in the hotel; we are very happy to hear that you enjoyed your stay with us. We hope to see you soon. Excellent weekend.
by A verified traveler
Posted 31 Dec 2023
The hotel facilities are very nice, almost new, clean, and included breakfast, which was very nice, it included fruit, juice, eggs, coffee and delicious bread.
The staff is great, kind and efficient.
Highly recommended hotel.
Comment from Hotel Management
2 Jan 2024 by Loreta Montiel / Front Desk Manager, Hotel Management
Good afternoon Mr. Estrada, we appreciate you choosing us as your hotel option; every comment helps us to grow and offer you a better service, just the one that you deserve. We hope to see you back. Happy start of the year, best wishes.
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
22 Jan 2024 by Loreta Montiel/ Front Desk Manager, Hotel Management
Buenos días Sr. Estrada, agradecemos que nos haya elegido como opción de hospedaje; cada comentario nos ayuda a crecer y ofrecerles un mejor servicio, justo el que usted se merece. Que alegría nos da leer que hayan disfrutado su estancia. Esperamos verlos pronto de regreso en esta su casa. Lindo inicio de semana.
