Ratings based on 979 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from san diego
Posted 23 Nov 2024
Estuvimos en este hotel porque queda cerca de hospitales y aparte de tiendas centro comercial muy contentos con el servicio de este hotel
Comment from Hotel Management
23 Nov 2024 by Dirección General, Hotel Management
Estimado Sr. Díaz Ceballos,Gracias por hospedarse con nosotros y calificar su estancia.Estamos muy felices de saber que su estancia fue grandiosa y disfrutó de los servicios del hotel.Compartiremos sus comentarios con el staff quienes se sentirán muy motivados por generar este tipo de experiencias.Esperamos volver a darle la bienvenida pronto y que haya tenido un buen viaje de regreso a casa.Reciba un cordial saludo.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Dirección General, Hotel Management
Estimado Sr. Carbajal,Gracias por hospedarse con nosotros y calificar su experiencia.Su opinión nos permite poner mayor atención en los detalles que impactan en las experiencias de nuestros huéspedes.Esperamos volver a darle la bienvenida pronto y que haya tenido un buen viaje de regreso a casa.Saludos cordiales
by A verified traveler
Posted 17 Oct 2024
Wonderful place to stay
Comment from Hotel Management
17 Oct 2024 by Dirección General, Hotel Management
Dear Mr. Shemtov,Thank you very much for sharing your experience so far.We are glad to know you are enjoying your stay with us.We are at your service for any request, it would be a pleasure to assist you.Best regards
by A verified traveler
Posted 15 Oct 2024
Todo hermoso!!
Comment from Hotel Management
16 Oct 2024 by Dirección General, Hotel Management
Estimada Srita. Aguilar,Gracias por hospedarse con nosotros y calificar su experiencia.Esperamos volver a darle la bienvenida pronto y que haya tenido un buen viaje de regreso a casa.Saludos cordiales
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Dirección General, Hotel Management
Dear Miss Knape,Thank you for staying with us and for rating your experience.we are very pleased to know that you had a great stay at our hotel and everything was according to your expectations.
by A verified traveler from Katy
Posted 7 Oct 2024
Top notch service and amenities. This property has it all for a comfortable stay away from home.
Comment from Hotel Management
7 Oct 2024 by Dirección General, Hotel Management
Dear Mr. Cano,Thank you very much for sharing your experience so far.We are glad to know you are enjoying your stay with us.We are at your service for any request, it would be a pleasure to assist you.Best regards
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by General Manager, Hotel Management
Dear Mr. OlayThank you for staying with us and for rating your experience,We are happy to know everything was perfect, be sure we will continue taking care of every detail to assure wonderful and memorable experiences for our guestsWe look forward to the pleasure of welcoming you back for another memorable experience.Best regards
by A verified traveler
Posted 25 Sep 2024
The staff are very friendly .
The hotel is amazing . You can walk to great restaurants and shopping .
Wonderful place to stay . Highly recommend .
Comment from Hotel Management
27 Sep 2024 by General Manager, Hotel Management
Dear GuestThank you for staying with us and for rating your experience, we are very pleased to know that you had a great stay at our hotel and everything was according to your expectations.Best regards
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Director General, Hotel Management
Estimada Srta. NavarroGracias por haberse hospedado con nosotros y por calificar su estancia.Estamos muy felices de saber que su experiencia fue grandiosa.Esperamos volver a darle la bienvenida pronto y que haya tenido un buen viaje de regreso a casa.Reciba un cordial saludo.
by A verified traveler
Posted 24 Jul 2024
Just the parking was a little busy and they took too long to get our car.
Comment from Hotel Management
25 Jul 2024 by General Manager, Hotel Management
Dear Mr. RodrigoThank you for staying with us and rating your experience.We have shared your feedback with the managers to improve our parking serviceWe’ll be so glad to welcome you back soon. Kind regards
