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Four Points By Sheraton Puebla

3.5 star property
Hotel with free valet parking, in the vicinity of Estrella de Puebla Observation Wheel

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Four Points By Sheraton Puebla

View from room
Reception
Lobby
View from room
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service
  • Pet friendly
The price is P3,101
P3,690 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Terrace, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Terrace, City View

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Balcony, Volcano View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, View

View from room

Traditional Room, 1 King Bed, View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

View from room

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub, No View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Bathtub, No View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, No View

In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 2 Queen Beds, No View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • 7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

View from room

Traditional Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Puebla, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
9.4 out of 10, Exceptional, (1150)
The price is P3,081
P3,666 total
includes taxes & fees
Jan 26 - Jan 27
Holiday Inn Express Puebla, an IHG Hotel
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About the neighborhood

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060

What's nearby

  • Galerías Serdán - 13 min walk
  • Zócalo de Puebla - 6 min drive
  • Estrella de Puebla Observation Wheel - 6 min drive
  • Cuauhtemoc Stadium - 8 min drive
  • Centro Expositor - 10 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪Carl’s Jr. - ‬4 min walk
  • ‪La Cocina de los Angeles - ‬5 min walk
  • ‪Centro Mexicano Libanes Puebla Ac - ‬6 min walk
  • ‪El Gran Takazo - ‬6 min walk
  • ‪El Camarón Guasaveño - ‬1 min walk

About this property

Four Points By Sheraton Puebla

Hotel near Estrella de Puebla Observation Wheel
Located close to Centro Expositor, Four Points By Sheraton Puebla provides a garden, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a bike on site
  • Express check-out, wedding services, and a 24-hour front desk
  • Guest reviews speak highly of the overall value, helpful staff, and location
Room features
All 144 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like late night room service and free WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 per person
  • Airport shuttle fee: MXN 400.00 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

Does Four Points By Sheraton Puebla have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Four Points By Sheraton Puebla?

As of Jan 24, 2025, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Puebla on Jan 26, 2025 start from P 3,100.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Puebla pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much is parking at Four Points By Sheraton Puebla?

Self parking and valet parking are free at this property.

What time is check-in at Four Points By Sheraton Puebla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Points By Sheraton Puebla?

Check-out is at noon.

Does Four Points By Sheraton Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 400.00 per vehicle applies.

Where is Four Points By Sheraton Puebla located?

Located in the heart of Puebla, this hotel is 2.9 mi (4.7 km) from Estrella de Puebla Observation Wheel and within 6 mi (10 km) of Finsa Industrial Park and Centro Expositor. Cuauhtemoc Stadium and Great Pyramid of Cholula are also within 9 mi (15 km).

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1004 reviews" "
Rating 8 - Good. 162 out of 1004 reviews" "
Rating 6 - Okay. 35 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahsan Ullah

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they ran out of parking spots we had to park around the corner.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaime, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and able to rest at night. Beds were clean and comfortable. Overall a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, sound-proof rooms. Excellent staff.
Stayed 1 night in Jan 2025

4/10 Poor

Alberto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here before without problems. This time i was given a room were the bathroom had bad or broken seal and it stunk. Changed room but noise from a nightclub below was incessant untill 6AM. Service is great, restaurant could use some nicer pastries. They used to have fresh croissants and pastry at the bar, near the espresso macjine, not anymore
Stayed 7 nights in Dec 2024

10/10 Excellent

ruben

Stayed 2 nights in Dec 2024

8/10 Good

eliut

Stayed 1 night in Dec 2024

10/10 Excellent

Ivette

Stayed 3 nights in Dec 2024

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with good facilities. I especially loved the 24 hour restaurant on the ground floor and the hotel gym. It's a solid choice if you want a comfortable stay in Puebla.
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love the fact that they look after a doggie at the entrance
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

Munkhjargal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, the area around it not great.
Stayed 1 night in Nov 2024

10/10 Excellent

Vicente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option
Stayed 2 nights in Oct 2024

8/10 Good

Rodolfo

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segunda vez que me hospedo en este hotel, excelente ubicación para mis visitas de trabajo y el cuarto de primer nivel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it because of its location, clean environment and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel super amable. Nuestra habitación estaba super limpia y el hotel es divino.
Stayed 2 nights in Oct 2024

6/10 Okay

Noe Bladimir

Business traveler
Staff treat
Stayed 1 night in Sep 2024

10/10 Excellent

Dante J.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel, it’s convenient the location for our trip.
Stayed 1 night in Aug 2024

8/10 Good

DULCE LAURA

Traveled with family
Liked: Amenities, property conditions & facilities
We really enjoyed our stay here. During our visit we had to work and we found it very convenient that the hotel has a business center and has a very good WiFi service. As for the room it was quite average but comfortable.
Stayed 1 night in Aug 2024