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Collection O Hotel Del Portal, Puebla

3.5 star property
Colonial Puebla hotel in Puebla Historic Center with a 24-hour front desk

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Collection O Hotel Del Portal, Puebla

In-room safe, desk, soundproofing, iron/ironing board
Balcony
Front of property - evening/night
In-room safe, desk, soundproofing, iron/ironing board
Lunch and dinner served, Mexican cuisine

Reviews

7.8 out of 10

Good

Popular amenities

8.0 out of 10
Guests loved the amenities.
    • BarBar
    • Parking availableParking available
    • LaundryLaundry
    • Room serviceRoom service
    • 24/7 front desk24/7 front desk
    • HousekeepingHousekeeping
The price is P1,928
P2,410 total
includes taxes & fees
Sep 27 - Sep 28
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Room options

Available filters for rooms
Showing 3 of 18 rooms

View all photos for Superior With View

In-room safe, desk, soundproofing, iron/ironing board

Superior With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

In-room safe, desk, soundproofing, iron/ironing board

Superior

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 6 min walk
  • Puebla Convention Center - 8 min walk
  • Centro Expositor - 7 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪Mi Viejo Pueblito - ‬1 min walk

About this property

Collection O Hotel Del Portal, Puebla

Hotel located in Puebla Historic Center
Zócalo de Puebla and Puebla Cathedral are located near Collection O Hotel Del Portal, Puebla, which provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free premises, a banquet hall, and luggage storage
  • A front-desk safe, concierge services, and a computer station
  • A vending machine, 1 meeting room, and an elevator
Room features
All 90 rooms boast comforts such as laptop-compatible safes, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel del Portal
Hotel del Portal Puebla
Collection O Portal, Puebla
Collection O Hotel Del Portal
Collection O Hotel Del Portal Puebla
Collection O Hotel Del Portal, Puebla Hotel
Collection O Hotel Del Portal, Puebla Puebla
Collection O Hotel Del Portal, Puebla Hotel Puebla

Frequently asked questions

Is Collection O Hotel Del Portal, Puebla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Collection O Hotel Del Portal, Puebla?

As of Sep 17, 2024, prices found for a 1-night stay for 2 adults at Collection O Hotel Del Portal, Puebla on Sep 27, 2024 start from P 1,927.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Collection O Hotel Del Portal, Puebla?

Check-in begins at 3:00 PM.

What time is check-out at Collection O Hotel Del Portal, Puebla?

Check-out is at noon.

Where is Collection O Hotel Del Portal, Puebla located?

Located in Puebla Historic Center, this hotel is steps from Zócalo de Puebla and Puebla Cathedral. Iglesia de la Compañía and Santa Monica Convent and Museum of Religious Art are just steps away. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

Collection O Hotel Del Portal, Puebla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 614 reviews" "
Rating 8 - Good. 209 out of 614 reviews" "
Rating 6 - Okay. 96 out of 614 reviews" "
Rating 4 - Poor. 52 out of 614 reviews" "
Rating 2 - Terrible. 43 out of 614 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Conbinien location
Stayed 1 night in Sep 2024

8/10 Good

Madelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near everything
Stayed 2 nights in Aug 2024

8/10 Good

ABAD

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La falta de aire acondicionado causa un poco de incomodidad.
Stayed 1 night in Aug 2024

2/10 Terrible

Jose Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
We didn't guet what we pay special the breakfast and the the people in the desk very very rud we want aur mone ba
Stayed 4 nights in Jul 2024

2/10 Terrible

Ismael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place dirty, grease smells from the restaurant going in to you roomWhere do you connect your phone or some device to the light? It's not safe. It has holes. The hand sink doesn't work. The bathroom doesn't run in water. The previous guests left clothes with a bad smell and they didn't take them out the day we arrived. There's no air conditioning and it has a 15 cm fan for a room they gave me the room they wanted, not the one they had to give me, 5x3 meters for a family of 4 where you can't move, only the suitcases filled the space to move
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana, Midland

Stayed 1 night in Jul 2024

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

4/10 Poor

Daniel, Hillsborough

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should be two stars. The rooms are not good.
Stayed 3 nights in Jun 2024

4/10 Poor

Gerry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There is a reason for very few photos on their website and on Expedia's website. All the rooms are tiny with the most tiny room being the bathroom. I paid for an upgrade or "superior" room which had no upgrades that I could see. There is very little special about the area surrounding Zocalo Puebla. Area restaurants are overpriced because they believe tourists are ignorant and will pay it.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cesar, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in May 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in May 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, room comfort
Hotel in the busy centre of a Puebla
Fabulous location . Room was ok not much natural night so bit gloomy . Excellent value though and the lobby was nice and busy creating a good atmosphere .
Stayed 2 nights in Mar 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Isaias

Business traveler, Traveled with partner
The property location is simply awesome! Right on the heart of the city. I definitely, will take this hotel as my primary place to stay in my next trip.
Stayed 1 night in Jan 2024

8/10 Good

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
El hotel está en una buena ubicación y tiene una excelente vista al zócalo y la catedral.
Stayed 1 night in Jan 2024

2/10 Terrible

Maria.

Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building! You have a lot of restaurants and attractions around you. This is my second time staying here and I love it.
Stayed 2 nights in Aug 2023

4/10 Poor

Nancy

Stayed 1 night in Aug 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and good service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Linda

Traveled with family
Liked: Amenities
Live music and personal is very attentive
Stayed 1 night in Aug 2023

6/10 Okay

Fabio

Traveled with family
Very nice hotel. But there no much conditions like no air conditioner , no iron , no usb ports, no coffee maker, the hotel employees ask for tip for everything.
Stayed 2 nights in Jun 2023

8/10 Good

Melchor

Liked: Cleanliness, staff & service
No hubo lavandería en el hotel como promocionado
Stayed 4 nights in Jun 2023

10/10 Excellent

Elias

Stayed 7 nights in Jun 2023