Ratings based on 168 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Feb 2024 on Hotels
Only issue was at check in you pay upfront for room which is okay. Paid cash but they would not issue a receipt said to come back in the morning for one. After language barrier we finally got it fixed somewhat. Great location
by A verified traveler
Posted 11 Apr 2023
They missed replacing the bottled water the first time they cleaned the room.
Comment from Hotel Management
4 May 2023 by Gerente, Hotel Management
DISCULPE SE LE OLVIDO A LA CAMARISTA, PERO LA HUBIERA SOLICITADO EN RECEPCION.
by A verified traveler
A great place
Posted 7 Apr 2023 on HotelsGreat location accomadating staff we asked for an extra night and no problemo. We had a balcony room not as noisey as some say and the breeze was nice. No AC so we asked for a fan and it was available for us. Hot water takes a long while to get to the shower but just work with it...
If any of this is an issue the location more than makes up for the small work arounds... stay here it is a wonderful place
Comment from Hotel Management
20 May 2023 by Gerente, Hotel Management
GRACIAS
by A verified traveler
Puebla centro with a touch of class
Posted 5 Mar 2023 on HotelsHotel has character, central location and spacious rooms. Front rooms have nice light, small balconies but do get noise from the street. Inner courtyard rooms seem smaller, darker but may be quieter. Staff are pleasant. Restaurants, shops and major sites (Zocalo) are nearby. Good value.
Comment from Hotel Management
6 Mar 2023 by Gerente, Hotel Management
GRACIAS
by A verified traveler
Posted 4 Feb 2023
I loved the feel of the room, it's decor, layout and balcony onto beautiful Puebla. Everything was veryy good during my stay.
Comment from Hotel Management
4 Feb 2023 by Gerente, Hotel Management
GRACIAS
by A verified traveler
Posted 6 Oct 2022 on Hotels
Comment from Hotel Management
7 Oct 2022 by Gerente, Hotel Management
GRACIAS
by A verified traveler
Posted 28 Sep 2022 on Orbitz
by A verified traveler
Posted 18 Sep 2022
Nice place near Zocalo
Comment from Hotel Management
7 Oct 2022 by Gerente, Hotel Management
GRACIAS
by A verified traveler from Lakewood
Posted 10 Sep 2022
The room was spacious, clean and very cozy with a balcony looking over the street. I really liked it. Friendly staff. I would definitely recommend it.
Comment from Hotel Management
12 Sep 2022 by Gerente, Hotel Management
GRACIAS, AQUI LO ESPERAMOS.
by A verified traveler
Posted 8 Sep 2022 on Hotels
Comment from Hotel Management
12 Sep 2022 by Gerente, Hotel Management
GRACIAS
