Ratings based on 188 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Staff could be more knowledgeable and courteous
by A verified traveler
Posted 23 Dec 2024
Property is located in very convenient place to access the various areas of Pondy. Staff are very polite and professional. Rooms are spacious and bathrooms are slightly tired. Quality of the food was really good. Breakfast spread was nice. We enjoyed our stay for 2 nights.
Comment from Hotel Management
27 Dec 2024 by Author, Hotel Management
Dear Mr. Nijagunashivayogi Mathad,
Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay at Accord Puducherry. It’s wonderful to know that our location, staff, spacious rooms, and food quality contributed positively to your experience.
We also appreciate your comments on the bathrooms, and we will certainly look into improving this aspect to ensure a more comfortable stay for future guests.
We hope to welcome you back soon for another pleasant experience. Thank you again for choosing Accord!
Warm regards,
Anandh R
Hotel Manager,
Accord Puducherry
by A verified traveler
Posted 22 Dec 2024
Speed of service was quite slow.
Comment from Hotel Management
27 Dec 2024 by Author, Hotel Management
Dear Mr. Muhunthan Yoganathan,
Thank you for sharing your feedback. We sincerely apologize for the slow service you experienced during your stay. At Accord Puducherry, we strive to provide quick and efficient service, and we regret that we did not meet your expectations on this occasion.
Please be assured that we will address this with our team to ensure such delays do not occur in the future. Your feedback is important to us, and we will work towards improving the speed and efficiency of our services.
We hope to have the opportunity to serve you better in the future. Thank you for your understanding.
Warm regards,
Anandh R
Hotel Manager,
Accord Puducherry
by A verified traveler
Posted 29 Oct 2024
Good short stay
Comment from Hotel Management
30 Oct 2024 by Author, Hotel Management
Dear Mr. Dharmaraj Durai,
A warm welcome from Accord Puducherry! We are grateful to hear such kind feedback from you.
We hope you enjoyed our facilities and services. At Accord Puducherry, our clients’ wellness and comfort are our utmost priority, and we strive to make them feel at home in our hotel!
Thank you for your patronage, and we hope to see you soon!
Best Regards,
Anandh R
Hotel Manager
Accord Puducherry
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
12 Jun 2024 by Author, Hotel Management
Dear Mr. Dhinesh Babu,
A warm welcome from Accord Puducherry! We are grateful to hear such kind feedback from you.
We hope you enjoyed our facilities and services. At Accord Puducherry, our clients’ wellness and comfort are our utmost priority, and we strive to make them feel at home in our hotel!
Thank you for your patronage, and we hope to see you soon!
Best Regards,
R. Muthuraj
General Manager
Accord Puducherry
by A verified traveler from Fuquay Varina
Posted 26 May 2024
Comment from Hotel Management
17 Jun 2024 by Author, Hotel Management
Dear Mr. John Donovan,
A warm welcome from Accord Puducherry! We are grateful to hear such kind feedback from you.
We hope you enjoyed our facilities and services. At Accord Puducherry, our clients’ wellness and comfort are our utmost priority, and we strive to make them feel at home in our hotel!
Thank you for your patronage, and we hope to see you soon!
Best Regards,
R. Muthuraj
General Manager
Accord Puducherry
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 7 Apr 2024 on Hotels
by A verified traveler
Posted 19 Mar 2024