Ratings based on 996 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2021 on Hotels
every thing is good. Due to covid 19, service for airport pickup was impacted. Otherwise is great.
by A verified traveler from Singapore
Posted 3 Jan 2020
Location and free shuttle bus to disneyland was good
Staff could not help much on disneyland services and provide direct help
by A verified traveler
Posted 23 Dec 2019 on Hotels
LUXURIOUS FIVE STAR HOTEL
by A verified traveler from San Francisco
Posted 30 Nov 2019
Good alternative than going into Shanghai if transit stay
by A verified traveler
Posted 28 Nov 2019
by A verified traveler
Posted 20 Nov 2019 on Hotels
Terrible wifi requires a Chinese phone number to sign in (International Hotel?). An attendant had to come up to the room to use his local cell phone to help us sign in to wifi which ended up to be very weak anyway. It was frustrating. The executive lounge I paid extra for was closed for "renovation". The room ordered was non-smoking but it smelled with smoke. The lobby check-in staff did not speak English.
by A verified traveler from Turlock, CA
Posted 30 Oct 2019 on Travelocity
Great facility nicely maintained, and near PVG airport.
by A verified traveler
Posted 16 Oct 2019 on Hotels
Need to update hairdryer. A 1200 v travel one doesn't work well.
by A verified traveler
Posted 12 Sep 2019 on Orbitz
Everything good, outside of urban, but just take 10-15 minutes walk to subway for everywhere of Shanghai.
by A verified traveler from Arvada, CO
Posted 20 Aug 2019 on Orbitz
The staff was very helpful, and the room was very comfortable
