Ratings based on 251 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Milpitas
Posted 13 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Park Hyatt Shanghai Team, Hotel Management
Dear Chenwei,Thank you for staying at the Park Hyatt Shanghai. We appreciate your kind feedback. Park Hyatt Shanghai is dedicated to creating a place that combines contemporary art with luxury service. We look forward to the pleasure of welcoming you back for another unique and distinguished stay at Park Hyatt Shanghai.
by A verified traveler
Posted 12 Nov 2024
Good view. A bit too expensive but in general good. 16 years certain area needs upgraded
Comment from Hotel Management
13 Nov 2024 by Park Hyatt Shanghai Team, Hotel Management
Dear Chun Kwok Alan,Thank you for staying at the Park Hyatt Shanghai. We appreciate your kind feedback. Park Hyatt Shanghai is dedicated to creating a place that combines contemporary art with luxury service. We look forward to the pleasure of welcoming you back for another unique and distinguished stay at Park Hyatt Shanghai.
by A verified traveler
Posted 20 Jul 2024
Beautiful
Comment from Hotel Management
22 Jul 2024 by Marketing and Communication Team, Hotel Management
Dear Shona E,Thank you very much for sharing your valued comments to us. We are delighted to hear that you had a memorable stay with us. Our entire team takes great pride in crafting exceptional experiences for our guests in Shanghai. We look forward to the pleasure of welcoming you back for another unique and distinguished stay at Park Hyatt Shanghai.
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Park Hyatt Shanghai Team, Hotel Management
Dear Luis, Thank you very much for staying at Park Hyatt Shanghai, we really appreciate your kind feedback to us. Park Hyatt Shanghai is dedicated to make place where combined contemporary art and luxury service. we look forward to welcoming you back in the near future. Best Regard, Park Hyatt Shanghai Team
by A verified traveler
Posted 2 Jun 2024
Excellent view of shanghai magnificent skyline.
Comment from Hotel Management
4 Jun 2024 by Marketing and Communication Team, Hotel Management
Dear guest, Thank you very much for staying at Park Hyatt Shanghai, we really appreciate your kind feedback to us. Park Hyatt Shanghai is dedicated to make place where combined contemporary art and luxury service. we look forward to welcoming you back in the near future. Best Regards,Park Hyatt Shanghai Team
by A verified traveler
Amazing Hotel ..
Posted 26 Apr 2024 on HotelsThis is the first time in this hotel and the experience was GREAT .. normally book in Jinmao building .. but staff .. make me feel like a king.. thank Anna and all the team .. you did a great job .. see you next time
Comment from Hotel Management
7 May 2024 by Marketing and Communication Team, Hotel Management
Dear guest,Thank you very much for taking your time to share comments with us. We are delighted that you had a memorable journey during the stay with us. It is with pleasure to read our staffs are able to provide an outstanding services and facilities to you.We are looking forward to your next stay with us.Best Regard, Park Hyatt Shanghai Team
by A verified traveler
Posted 18 Mar 2024
The view is terrific
Comment from Hotel Management
25 Mar 2024 by Marketing and Communication Team, Hotel Management
Dear guest, Thank you very much for staying at Park Hyatt Shanghai, we really appreciate your kind feedback to us. Park Hyatt Shanghai is dedicated to make place where combined contemporary art and luxury service. we look forward to welcoming you back in the near future. Best Regard, Park Hyatt Shanghai Team
by A verified traveler
Posted 19 Jan 2024
very austere and low key interior. quiet and nonchalant. expensive in hotel lounge and bars
Comment from Hotel Management
8 Feb 2024 by Marketing Team, Hotel Management
Dear guest, Thank you very much for staying at Park Hyatt Shanghai, we really appreciate your kind feedback to us. Park Hyatt Shanghai is dedicated to make place where combined contemporary art and luxury service. we look forward to welcoming you back in the near future.
by A verified traveler
Top of the World
Posted 5 Dec 2023 on HotelsExceptional hotel at the vey top of one of the world’s most iconic buildings. Everything about this place was exceptional and of the highest standard including the staff. If you want absolute luxury, you wont be disappointed.
by A verified traveler
Worth staying at
Posted 22 Oct 2023 on HotelsDuring a one-night stay at this hotel while in transit from Japan, we were treated to breathtaking nighttime views, with our room overlooking the Shanghai Pearl Tower, adding an extra layer of specialness to our stay. The overall experience was enjoyable, with smooth check-in and check-out processes, and exceptional service from the breakfast staff.
