Ratings based on 384 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Convenient location
5 out of 5
by A verified traveler

Great location and service

Posted 26 Jun 2023 on Hotels
Excellent location, overlooking the river. Rooms well kept. Really good service, professional and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Good place to stay

Posted 17 Nov 2019 on Hotels
I stay here once a year, as it is attached to the Shanghai convention center. The hotel is nice and close to many restaurants and attractions. There is nothing outstanding about the hotel other than location.
4 out of 5
by A verified traveler

6 day Business Trip

Posted 16 Nov 2019 on Hotels
1st rate service, excellent location and spotless Rooms are spacious and very clean. everything works well, superior facilities. Breakfast is very expensive ($40 USD), so try for a rate with this included
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2019
5 out of 5
by A verified traveler

Great!

Posted 14 Nov 2019 on Hotels
Grrat hotel, perfect location, friendly staff very good service
3 out of 5
by A verified traveler

All that glitters isn’t gold

Posted 10 Nov 2019 on Hotels
The hotel was very nice with updated facilities, but the service wasn’t the best. When we checked in, they told us we wouldn’t be able to leave our room between 3-9pm, so we opted into leaving in the afternoon and coming back at night. This was an inconvenience and the staff didn’t speak English, and they didn’t bother to use a translator, so we were never told why we couldn’t leave/enter. There was only one entrance, so we had to go around the entire hotel if we were walking along the Bund. As for their facilities, the staff yelled at us because we didn’t have swim caps and didn’t allow us to use or dip our feet into the water. They didn’t have or sell any extras, so it wasn’t a huge wonder as to why the pool was empty. There weren’t a lot of restaurants around the area and everything that was around had inflated prices since it was a touristy area. Overall, it felt like they had too many rules in place and weren’t very accommodating to American/English-speaking tourists.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2019 on Hotels
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