Ratings based on 35 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from New York

Posted 1 Nov 2024
Comfortable and feiendly
Comment from Hotel Management
2 Nov 2024 by Henry, Hotel Management
Muchas gracias María Pia, por tu excelente calificación y comentarios, esperamos que hayas hecho cumbre en el volcán Lanin.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Service was incredible, comfortable and super friendly
Comment from Hotel Management
14 Oct 2024 by Henry, Hotel Management
Muchas gracias Sofia por tu calificación y comentarios, agradecemos enormemente esta puntuación.Muchas gracias.
5 out of 5
by A verified traveler from Antofagasta

Posted 7 Dec 2023
Hostal con las 3 B's, el personal muy buenas personas y el desayuno que entregan es bueno. Recomendable y definitivamente volvería con ellos.
Comment from Hotel Management
22 Dec 2023 by Henry, Hotel Management
Muchas gracias Rodrigo, por tu excelente calificación y comentarios, esto nos motiva mucho más para seguir trabajando y mejorando, esperamos que nos vuelvan visitar pronto.
5 out of 5
by A verified traveler

Would recommend

Posted 18 Apr 2023 on Hotels
Great place. Host was very nice and helpful. Breakfast was good. Tv an bed were great. Good value.
Comment from Hotel Management
24 Apr 2023 by Propietario, Hotel Management
Muchas gracias John por tu excelente comentario y calificación, esto nos motiva mucho mas, para seguir trabajando y mejorando.Atte.Administración
5 out of 5
by A verified traveler

Posted 14 Apr 2023
Well organized. Well maintained b
Comment from Hotel Management
24 Apr 2023 by Propietario, Hotel Management
Muchas gracias Leland, por tu excelente calificación y comentarios.Atte.Administración
4 out of 5
by A verified traveler

Posted 17 Jan 2023 on Hotels
Comment from Hotel Management
20 Jan 2023 by Propietario, Hotel Management
Agradecemos enormemente su calificación
5 out of 5
by A verified traveler

Posted 27 Nov 2022 on Hotels
Comment from Hotel Management
27 Nov 2022 by Henry, Hotel Management
Muchas gracias Anna, por tu excelente calificación y comentario, esperamos que se hayan llevado un lindo recuerdo de nosotros y Pucón.Atte.Administración
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2022 on Hotels
3 out of 5
by A verified traveler

Posted 23 Nov 2018 on Hotels
Friendly place to stay with a decent breakfast in an excellent location - good wifi and some english spoken. But the room was disappointing with no natural light or ventilation and no wardrobe or cupboards for clothing. Overall ok for a couple of nights.
Comment from Hotel Management
30 Nov 2018 by Henry , Hotel Management
Estimado Anthony. Agrademos enormemente su comentario. Atte. Henry
5 out of 5
by A verified traveler

Excellent host

Posted 12 Nov 2018 on Hotels
We enjoyed our stay at Hostal Graciela very much and particularly appreciated the efforts of our host to make our stay an enjoyable one. Special efforts included early morning breakfasts, trip recomendations, computer loan and organising tours for us. The only drawback was the absence of a window in our room or any other means of ventilation.
Comment from Hotel Management
16 Nov 2018 by Gerente, Hotel Management
Estimado Andrew. Buenas Tardes, junto con saludar, agradecemos su excelente calificación, la verdad que fue muy grato conversar con ustedes y asesoraros en relación a los tour, para que se lleven un lindo recuerdo de nosotros y de Pucón, fueron muy simpáticos y amigables. "Extrañamos una noche mas, por favor" Atte. Henry