Ratings based on 618 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Was treated like royalty, bathroom had air conditioned ceiling along with pictures on vents
Comment from Hotel Management
12 Nov 2024 by Sophia CSR, Hotel Management
Hi Dave,We are delighted to hear you felt well taken care of and enjoyed the unique touches like the air-conditioned ceiling and pictures on the vents. It’s wonderful to know you had such a great experience, and we look forward to welcoming you back soon!
by A verified traveler from Grand Haven
Posted 10 Nov 2024
The hotel was clean. The breakfast was very filling every morning. The only issues I found, my bathroom tiles were broken and the hallway walls were are nicked and gouged from items bumping and scraping walls, (looks tacky)
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Hi James,We're glad to hear that you enjoyed the cleanliness of the hotel and found the breakfast filling. We apologize for the issues with the bathroom tiles and the condition of the hallway walls. Your comments are valuable, and we’ll address these concerns to ensure a better experience for future guests. We hope to welcome you back soon!
by A verified traveler
Posted 4 Nov 2024
The breakfast options are not like they used to be at this location
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear James, thank you for sharing your thoughts. We’re sorry to hear that the breakfast options didn’t meet your expectations. We are always looking to improve, and your feedback will be shared with our team to enhance the breakfast experience. We hope to have the opportunity to serve you better during your next stay!Best Regards, Hotel Pryor Guest Experience Team
by A verified traveler
Posted 3 Nov 2024
Easy in and out. Next to stores and restaurants.
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Ann, thank you for your feedback! We're glad you found our location convenient with easy access to nearby stores and restaurants. We hope to welcome you back soon for another seamless stay!Best Regards, Hotel Pryor Guest Experience Team
by A verified traveler
Posted 3 Nov 2024
I liked the cleanliness, no bed bugs to eat me at night, but no alarm clock in room
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Hi Dave,We're happy to hear you appreciated the cleanliness and had a restful night without any issues. We apologize for the missing alarm clock in the room and will make sure to address this for future stays. We look forward to welcoming you again!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Sophia CSR, Hotel Management
Hi Susan,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Sophia CSR, Hotel Management
Hi Elisa,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Sophia CSR, Hotel Management
Hi Eddie,Our team is glad to see an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
by A verified traveler
Posted 19 Oct 2024
Morning front desk lady rude . Poor breakfast, no coffee available in the morning.
Comment from Hotel Management
21 Oct 2024 by Sophia CSR, Hotel Management
Hi Farid,We are sorry to hear about your experience with the front desk staff and that the breakfast did not meet your expectations, especially the lack of coffee availability. This is not the level of service we strive for, and we will address these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future.
by A verified traveler
Posted 18 Oct 2024
Very clean and comfortable
Comment from Hotel Management
18 Oct 2024 by Sophia CSR, Hotel Management
Hi Julie,Thank you for your feedback! We are glad to hear that you found the hotel very clean and comfortable. We appreciate your comments and look forward to welcoming you back for another great stay!
