Ratings based on 110 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
I like the free massage and the open bar
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Dave, We're delighted to hear that you enjoyed the complimentary massage and our open bar. We strive to provide a relaxing and pleasant experience for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back soon.
by A verified traveler
Posted 13 Oct 2024
I was charged twice for one night stay once from Expedia then once from econo lodge someone needs to refund some money
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Michael, We apologize for the inconvenience you experienced. Please contact our management directly to address billing inquiries and we will assist you accordingly.
by A verified traveler
Posted 8 Sep 2024
This place had bedbugs and I got eaten up by then
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Hello Cody, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Manager, Hotel Management
Hello Maggie,We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any further details about your stay so we can address your concerns accordingly.
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello David,We are very thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Manager, Hotel Management
Hello Kandice,We're amazed to hear you had a perfect stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.
by A verified traveler from Aurora
Posted 17 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Manager, Hotel Management
Hello Jenee,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello Dave, We appreciate you choosing to stay with us and hope you had an enjoyable time at our hotel. Please feel free to contact us directly with any feedback you may have from your recent visit. We value your input to ensure we continue to improve and provide a great experience for all our guests.
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
10 Jul 2024 by Manager, Hotel Management
Hello Dave, We appreciate you choosing to stay with us. We hope to welcome you back again soon for an even better experience!
by A verified traveler
Posted 8 Jul 2024
Nothing to hardly eat in the morning for the money spent to only sleep in their unclean beds
Comment from Hotel Management
9 Jul 2024 by Manager, Hotel Management
Hello Dave, We are sorry to hear about your experience with the breakfast options and cleanliness of the beds. Your feedback is important, and we will share it with our team for improvement. We recommend reaching out to our management team for further assistance with your concerns.
