Ratings based on 423 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
The windows seemed broken, and they needed maintenance. The WiFi was a little slow. But other than that it was a good experience
by A verified traveler
Posted 13 Oct 2024
I had a fantastic time here. Staff was incredibly friendly and accommodating. Hope to visit again soon. Rooms were also perfect.
by A verified traveler
Posted 6 Oct 2024
I love the Pilgrim House and I loved my comfortable, attractive room. It is perfectly located in Provincetown!
The staff seemed bare-bones, but I felt safe and glad to be there.
by A verified traveler
Posted 3 Sep 2024
Would’ve been nice knowing that there isn’t house keeping despite having the door hanger to use to request it.
by A verified traveler
Posted 5 Aug 2024
It was a wonderful stay. We’ll come back!
by A verified traveler
Posted 4 Aug 2024 on Hotels
Very clean rooms and pleasant professional staff. Would like a walk-in shower instead of a tub
by A verified traveler
Posted 2 Aug 2024
Overall, this was an enjoyable stay. However, there are a few things that could make Pilgrim House exceptional. We hope that there are some changes to celebrate the next time we visit. The concierge's desk was often absent, with staff working nearby, out of sight. The lines of communication and/or results between the concierge and the cleaning staff could improve. We arrived on a Monday afternoon and left Thursday morning. Our room was cleaned only once! There is only one person cleaning the rooms; this is certainly not her fault. We left a tip that reflected this one-time change of sheets, towels, and toiletries. Winston, the bellhop, was friendly, attentive and helpful. Meghan, the pleasant concierge, stepped in with much needed supplies when we were in need of them. The room's bathroom toilet tank is filling too slowly. Otherwise, this room and second floor's balcony were well appointed, air conditioned, comfortable and close to the hustle and bustle of Commercial Street. Thanks to Meghan for providing parking suggestions within our budget. Family Week was a wonderful time to see Provincetown. Thanks!
by A verified traveler
Pilgrim House Stay
Posted 23 Jul 2024 on HotelsThe Pilgrim House is a nice property located in the heart of Provincetown. The location is ideal for sightseeing and walking around town. However, the property is very old and the rooms are not all the same. Our room did not have a refrigerator or coffee maker which made the stay less than enjoyable. There is no common ice machine but the staff will get you some ice from the kitchen if you ask (they are not always around). The mattress was old and soft which made it hard to sleep. Also, they wanted to charge us $75 per day to park which we were not aware of beforehand. The staff was very nice and helpful (especially Kevin).
by A verified traveler
Posted 7 Jul 2024 on Orbitz
Nice property. First time there. We usually pick a more quiet bed and breakfast. But I was great after 1030pm
Tv issues first day but they fixed it the second.
by A verified traveler
Posted 1 Jul 2024 on Orbitz
Excellent attention and hospitality from the staff, convenient and close to the ferry docks in center of town.
