Ratings based on 324 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The room was a little small but other than that it was perfect!
Comment from Hotel Management
9 Dec 2024 by Patrick, Hotel Management
Macy,We want to thank you for your review and look forward to hosting you here again in 2025. Wishing you and your family a Wonderful Holiday Season!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Tyler, Hotel Management
Thank you!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Tyler, Hotel Management
Thank you
by A verified traveler
Posted 6 Nov 2024
The property it is meticulously maintained, the pool has several lounge chairs and jacuzzi was a plus. The courtyard is beautiful with an outdoor fireplace with seating surrounding it. The lobby also has a fireplace with sofas providing a quaint feeling. The entire crew was very accommodating and conscientious. It was a very pleasant experience and we intend to go back.
Comment from Hotel Management
6 Nov 2024 by Tyler, Hotel Management
Thank you, We hope to see you in 2025
by A verified traveler from New York
Posted 5 Nov 2024
Great spot in Ptown
Comment from Hotel Management
6 Nov 2024 by Tyler, Hotel Management
Thank you
by A verified traveler
Posted 4 Nov 2024
Love it
Comment from Hotel Management
4 Nov 2024 by Tyler, Hotel Management
Thank you!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Tyler, Hotel Management
Thank you
by A verified traveler
Posted 30 Oct 2024
Loved every second of my stay here at Brass Key, they accommodated with my late check in and super communicative about anything I had questions about. The hot buffet breakfast was delicious every morning my girlfriend and I stayed. The pool and hot tub was fabulous! Especially for it being in October. I cannot wait to stay here again next year.
Comment from Hotel Management
2 Nov 2024 by Tyler, Hotel Management
Thank you
by A verified traveler
Posted 30 Oct 2024
Great location, friendly staff, we will be back!
Comment from Hotel Management
30 Oct 2024 by Tyler, Hotel Management
Thank you!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Tyler, Hotel Management
Thank you
