Ratings based on 995 Verified Reviews

4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
The property was very spacious and very clean. Even had a washer and dryer in the room, great pool and jacuzzi and right on the beach. Mostly spent time on the beach in the water. Close to other hotels for great dining at restaurants and you are able to walk back after dinner.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Highly recommended. Recently stayed here for four nights on our first visit to Turks and Caicos. Paid extra for ocean view room, which was well worth it. Rooms are actually condos, so it doesn’t have that hotel feel; instead, it’s smaller, less crowded, less impersonal. Staff mainly very friendly and helpful. Excellent stretch of beach, small but nice pool, plenty of cabanas and loungers to go around, and free non-motorized water sports ($5 per day for snorkeling gear), which is a BIG plus; I went out on the Hobie Cat four times. If you don’t know how to sail, crew will take you. Only downside is that food and beverages are eye-wateringly expensive (same as everywhere in T&C). Best to avoid eating or drinking here (particularly on the beach; nearly $100 for two cocktails and two appetizers!!), which is why we bought supplies at nearby Graceway IGA supermarket. Will stay here again if we come back - preferred over big chain hotels further up the beach.
4 out of 5
by A verified traveler

Posted 16 Nov 2024
quiet , clean, safe
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Loved the location for snorkling. Easy walk to water. Beautiful rooms and views.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Jimmy Molter ~ Managing Partner, Hotel Management
Kimeshar, I am thrilled you had a great stay with us! We certainly appreciate this terrific 5/5 rating and look forward to having you back with us again in the future.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
I loved it. Beautiful and everyone is nice
Comment from Hotel Management
15 Nov 2024 by Jimmy Molter ~ Managing Partner, Hotel Management
Niurka, thank you for sharing your experience here at Windsong. Your comment of everyone is nice is exceptional heartwarming. I will be sure to include your comments in our next staff meeting.Thank you for the business, we look forward to seeing you again when your travels bring you back to Grace Bay,
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Nice and cozy resort
Comment from Hotel Management
13 Nov 2024 by Jimmy Molter ~ Managing Partner, Hotel Management
Olga, nice and cozy sounds so good. Thank you for this terrific rating and review.Your business is appreciated and I hope we will see you again when your travels bring you back to Grace Bay.
3 out of 5
by A verified traveler

Posted 11 Nov 2024
The staff wasn’t the best but I like the hotel overall
Comment from Hotel Management
13 Nov 2024 by Jimmy Molter ~ Managing Partner, Hotel Management
Candice, thank you for posting a review. I am glad you enjoyed our hotel and will work on improving our staff services.Your patronage is appreciated and i do hope you will favor us with a return visit so we can work on improving your opinion of us.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
It was absolutely perfect! Very clean. Staff was very helpful and accommodating. The beach was spectacular highly recommend
Comment from Hotel Management
13 Nov 2024 by Jimmy Molter ~ Managing Partner, Hotel Management
Carla, thank you for taking the time to post a review and this terrific rating. I will pass on your kind comments about the staff in our next meeting.Your business is appreciated and I look forward to seeing you here at Windsong in the future.