Ratings based on 108 Verified Reviews

4.8 out of 5
88% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Our second time there, & would stay again. It can get noisy at night because you can hear the live music from downtown.
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Wonderful oceanfront villa with amazing views, steps away from Grace Bay beach. Rooms were large, clean and nicely furnished. Plenty of space for our party of 3 and for our 4 friends to join us for several lunches and dinner. Many dining options for all budgets in the immediate walking area, as well as a grocery store within walking distance. Our particular unit, #305, had a cart that can be used if walking to grocery store. This was wonderful and held all of our groceries. We walked as far as Hemingways for dinner one night which was delicious (our group had lobster, snapper, chicken, filet, salmon, pasta and all were outstanding). Did not have a rental car and did not regret our choice not to get one.
Comment from Hotel Management
2 Dec 2024 by Rental Manager, Hotel Management
Dear Pamela,Thank you for your review. We are delighted that you enjoyed the suite and the location. We can't wait to welcome you back to VR.
2 out of 5
by A verified traveler

Posted 17 Nov 2024
Property management is the true problem
Comment from Hotel Management
18 Nov 2024 by Rental Manager, Hotel Management
Dear Maggie,Thank you for your review. We are sorry that we did not meet your expectations. Villa Renaissance is a boutique property in high demand, and book up quickly, so unfortunately sometimes a mid-stay suite change may be required for late bookings, due to high occupancy. However our guest are always pre-informed, and our staff very efficient in insuring all goes smoothly. We are happy you enjoyed the location, and other amenities and we welcome another opportunity to serve you.
5 out of 5
by A verified traveler

Posted 18 Aug 2024
The resort is beautiful, right on Grace Bay beach, and is centrally located to shopping and restaurants.
Comment from Hotel Management
18 Nov 2024 by Rental Manager, Hotel Management
Dear Ralph,Thank you for your review. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 27 Jul 2024
We stayed in villa 503. The Villa is decorated beautiful. Bed was comfortable, bathroom was equipped with toiletries, hair dryer and scale. They also provided us with detergent for 4 loads. The kitchen was well equipped. They had two beach chairs, an ice chest and a rolling cart for shopping. Comes with a good size balcony, furnished with a cute small round table (perfect to enjoy your morning coffee) and two lounge beds. Location, location, location! Everything is within walking distance. We rented a car but loved walking the downtown in the evenings.
Comment from Hotel Management
28 Jul 2024 by Rental Manager, Hotel Management
Dear Alexander,Thank you for your review. We are delighted that you enjoyed the suite, amenities nd the location. We can't wait to welcome you back to VR.
4 out of 5
by A verified traveler from Northampton

Posted 23 Jul 2024
We were unable to check into the room as we had to move from one room to another and had to wait for hours for security to find out correct code to enter. This was at 9 pm at night and kids were tired and needed to go to bed. Hotel staff said they will make it up to us but they never did. No one ever called and offered anything or even apologized
Comment from Hotel Management
28 Jul 2024 by Rental Manager, Hotel Management
Dear Binca,Thank you for review. We apologize that your experience at Villa Renaissance did not meet your full expectations. Though you returned for your suite change well after the Front Desk closed at 7:00 p.m., the security officer on duty was able to contact your rental manger and resolve your entry code issue very quickly. We were happy to be of assistance, and hope to see you again soon.
5 out of 5
by A verified traveler

Posted 22 Jul 2024 on Travelocity
Great boutique resort! Love the beach and location to many great restaurants within easy walking distance. I highly recommend this resort!
Comment from Hotel Management
28 Jul 2024 by Rental Manager, Hotel Management
Dear Eric,Thank you for your review. We are delighted that you enjoyed the the hotel and the location. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 17 Jul 2024
Nice accomondation. Staff was friendly and close to stores and restaurants
Comment from Hotel Management
17 Jul 2024 by Rental Manager, Hotel Management
Dear Anh,Thank you for your review. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 10 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Rental Manager, Hotel Management
Dear Eric,Thank you for your review. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 10 Jul 2024
Loved the outdoor space and all the things to do.
Comment from Hotel Management
10 Jul 2024 by Rental Manager, Hotel Management
Dear Cory,Thank you for your review. We are delighted that you enjoyed the property and the activities. We hope to see you again soon.