Ratings based on 206 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Excellent, safe, clean, well furnished, great views, very friedly staff. Brenda the office manager was awesome and very helpful. We enjoyed the free beach towels, umbrellas, bicycles and the beach chairs. There was some construction going on in the next property but it did not bother us. It was a fantastic vacation.
by A verified traveler
Posted 13 Dec 2024
Very good.
by A verified traveler
Posted 13 Dec 2024
Great location, just a short walk to Grace beach (2-3 minutes away). 3 Beach umbrellas and 6 chairs set up on the beach every day. If more are needed, staff will bring and set up for you. Close to several restaurants (Hemingway’s is excellent for breakfast) and shopping. We stayed in the 2 bedroom penthouse. Plenty of room, nice set up. Housekeeping cleaned/restocked every day. Had a minor issue with the sliding doors - several doors were very hard to slide open and close. Pool area was very nice - we didn’t use though. Spent our days at the beach and had a rental car to go to other beaches. Staff is very attentive and quick to address needs. Just an fyi - they are building/doing construction next door. Very loud - they start @6:30am every morning.
Really enjoyed our stay.
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 6 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 25 Nov 2024
Very clean. Friendly staff. 5 min walk to a beautiful beach. Restaurant right next to the Hotel.
Comment from Hotel Management
25 Nov 2024 by Management , Hotel Management
Hi Stephan,Thank you for the 5 star review. We enjoyed your company while staying with us. We hope to see you again soon.
by A verified traveler
Posted 24 Nov 2024
The Tides is a beautiful property. My husband and I have been to Provo before, we have stayed at resorts directly on the beach. The Tides is just a short walk to the beach, Hemingways, Mr. Groupers, the island Thursday night fish fry, and the front desk is helpful in calling you a taxi if you need one. Close to Bay bistro but was not impressed with their food (this isn’t about them though). The rooms are nice- updated and big! Clean with daily service. The staff are so sweet, loved talking with them and learning about how they ended up in TCI (or if they were born and raised), very polite and made us feel so welcome. We always feel safe on the island but we also use caution as we would anywhere. We were sad to leave, we will be back!
Comment from Hotel Management
25 Nov 2024 by Management , Hotel Management
Hi Brittany,Thank you for the lovely review. We enjoyed you and your husband. We hope to see you again soon!
by A verified traveler
Posted 23 Nov 2024
We stayed for 4 nights. Staff was very nice and top of everything you requested. It’s about 15 minutes from airport. 2 minute walk from ocean and bay bistro. Some of the things need fixed. Very clean.
Comment from Hotel Management
25 Nov 2024 by Management , Hotel Management
Hi Adrianna,Thank you for the lovely review. We hope to see you soon!
by A verified traveler
Posted 23 Nov 2024
Very nice property! Staff was polite.
Comment from Hotel Management
25 Nov 2024 by Management , Hotel Management
Hi Brianna,Thank you for the 5 out of 5 rating. We enjoyed your visit with us. We will see you soon!
