Ratings based on 998 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Great hotel, clean and comfortable
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Thank you for your great review. We want our guests to be as comfortable and relaxed as possible during their stay with us.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Thank you for your 5 out of 5 rating.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Thank you for your 5 out of 5 rating.
by A verified traveler
Posted 3 Sep 2024
I would stay @ this hotel again.
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Thank you for your 5 out of 5 rating. We hope you come to stay with us again soon.
by A verified traveler from Wynnewood
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Thank you for your rating. We hope to have the opportunity to provide you with a 5 out of 5 stay.
by A verified traveler
Posted 21 Aug 2024
We booked fairly last minute but still got a great room with a lovely king bed and a surprisingly comfortable pullout sofa for our 16 year old son.
The breakfast was included and great! Eggs, sausage, bacon, pancakes or French toast and the coffee was really good!
One of the five buildings was already closed (renovation starting) but pool and beach were never crowded. When we needed more towels, someone came quickly. Lovely turn down service each evening.
Two servers at the swim up pool bar were amazing and made our trip - Sherrie and (our fave) Paula who knew our son’s favorite drink (chocolate shake) and kept ‘em coming! Only downside was lack of activities for a teen. It was definitely a couples resort but concierge helped to book a jet ski excursion that was a highlight for our son.
Beautiful grounds, so quiet, safe/gated entry, shuttle to their other property (Sands) was close to main shopping area.
We’ll be back!
Comment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
Thank you for your great review. We are so happy to see the great service you received made such a difference for your stay with us. We will make sure to recognize Sherrie and Paula for their amazing work.
by A verified traveler
Posted 20 Aug 2024
My husband and I took our 4-year-old, the property was very pretty. We loved the beach!! The most beautiful water I've ever seen. All of the staff were top notch, everyone was so nice. I would say it would be nice to have more for the kids to do, other than the Kiddie Conch (which my son did love). The restaurants were all really good, food and service were so great. The complimentary breakfast buffet was a great way to start the day! We took a Catamaran tour to snorkel, and it was so fun! I highly recommend doing a boat ride to some other beaches, the water gets even more beautiful! We will definitely be back to Turks and Caicos and looking forward to see what renovations The Psalms is going to be doing over the next few months.
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Thank you for your very pretty review. We are thrilled to see that you and your family enjoyed every part of the resort. Yes, we are closing this weekend for phase 1 of a suite renovation and renovation of our poolside restaurant and bar area.
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Manager, Hotel Management
Thank you for your 5 out of 5 rating.
by A verified traveler
Posted 18 Aug 2024
Mamma Jean was very welcoming and always there to serve anyone. She is a gem to the resort!
Comment from Hotel Management
18 Aug 2024 by Manager, Hotel Management
Thank you for your review. We will recognize Jane for her great work.
by A verified traveler
Posted 17 Aug 2024
Everything was amazing staff and all. Resort is close to everything
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Thank you for your amazing review. The resort is in a great location on one of the widest parts of beautiful Grace Bay Beach and close to many restaurants and shopping.
