Ratings based on 988 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The hotel is beautiful. Service was great. The restaurant was good. Food was delicious. The beach was outstanding. Just not enough activities.
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
This resort had everything we wanted. Large apartment, great outdoor balcony with comfortable seats. Comfortable bed, great staff and beautiful beach and you can always find a beach chair and umbrella. Restaurant on-site was convenient but we mainly walked to other restaurants nearby as that was just 10-15 walk and very safe. Would definitely stay here again.
by A verified traveler
Posted 2 Dec 2024
It’s our third time staying here! We absolutely love it here. The laid back atmosphere always recharges our family to prepare for winter in the United States
by A verified traveler
Posted 1 Dec 2024
Floor was filthy upon arrival and throughout stay. Gave us bottom floor which we don’t consider oceanfront. Only could see ocean when standing. Most employees were very friendly but the woman who checked us out was rude and and said we had to give her room keys back or there was a $50 charge for each. We had express checkout and left keys in the room which we always do at every property. The first night when getting into bed we noticed old brown stains on sheets and pillowcases. We put towels down on top of them as it was late but the next day requested sheets and cases be changed. When we got back to the room that next night the same stains remained so they never changed them. On thanksgiving night we were trying to watch football on cbs and couldn’t get tv to work so we called front desk who sent a handyman who worked on it for an hour then said he had to get someone else. At 10 pm there were several knocks at the door and another guy came in and worked on it for half an hour then said he was getting a new cable box. We told him it didn’t matter anymore as the game was over but he went out to get a new box then returned half an hour later and proceeded to install the new box and finally left after an hour. No bar soap or body wash in room until the second day. Restaurant was great and the other staff we met were really nice. Will not return here.
by A verified traveler from Redondo Beach
Posted 1 Dec 2024
One of the best resorts on Grace Bay.
by A verified traveler
Posted 30 Nov 2024
We had a wonderful time and enjoyed our stay.
by A verified traveler
Posted 30 Nov 2024
Best resort for value on Provo hands down
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 29 Nov 2024
