Ratings based on 826 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 4 Jan 2025
This property is a scam. Not sure why it has soo many good reviews but it doesn't deserve it. Everything on the room is old, dirty and falling apart. The front desk staff is nice and helpfull but other than than that, the hotel is falling apart. I stayed for 4 days and only requested clening services once. And the lady didn't give us any towels or soap, I jave to go to the front desk and request it. There was mold all around the toilet, shower and sink. The floor carpet was sticky. The courtains were falling. The pipes will breat out a bad smell at nigth.....like I said , nothing like the pictures they show you on Expedia.
2 out of 5
by A verified traveler

Posted 17 Nov 2024
While the hotel is located in a great location, the housekeeping for the rooms was very poor with minimal cleaning done. As well, the overall conditions of the room was rundown, with the AC leaking into the carpet after a few hours and the smell of mold in the room. Service in the restaurant was lacking - disinterested staff and the buffet breakfast was often out of many dishes. All in all not worth the amount charged.
4 out of 5
by A verified traveler

Posted 1 Nov 2024
The area around the hotel, full of avenues with beautiful trees, hidden modern low rise condominiums and colonial houses, is charming…..Providencia
4 out of 5
by A verified traveler from Rhyl

This traveler left a rating score only Posted 30 Oct 2024
3 out of 5
by A verified traveler

Posted 29 Oct 2024
Breakfast services and offerings were good. Room decor shows much wear and needs updating; bathroom fixtures well worn and need replacing.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Good value
4 out of 5
by A verified traveler

Posted 30 Sep 2024
水果太少沒有甜點
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024 on Hotels
4 out of 5
by A verified traveler

Posted 23 Sep 2024
Nice hotel in a good location. Lots of local shops and restaurants nearby and it felt safe. Metro is close by. The hotel does feel a little dated in the rooms but it has everything you need. The shower pressure was the best I've had in a long time ! The breakfast buffet was pretty good, especially the scrambled eggs.
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Equipe muito simpática, hospedagem boa, limpeza boa também e excelente localização.