Ratings based on 68 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 16 Jan 2025
Really great, modern hotel. Room was big with a great bathroom and roomy shower. Excellent location for walking around Providencia. Staff were all very helpful. Breakfast, restaurant and bar are recommended too.
Comment from Hotel Management
16 Jan 2025 by Hotel Alma Sur Providencia , Hotel Management
Muchas gracias Andy por tu maravilloso comentario, esperamos que hayas disfrutado mucho tu estadía con nosotros.
by A verified traveler
Posted 7 Jan 2025
Extremely poor service
Comment from Hotel Management
8 Jan 2025 by Hotel Alma Sur Providencia , Hotel Management
Lamentamos profundamente que esa haya sido tu visión de AlmaSur.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Hotel Alma Sur Providencia , Hotel Management
Muchas gracias por tu puntuación, esperamos que hayas tenido una buena estadía con nosotros.
by A verified traveler
Posted 25 Dec 2024
The room was small but clean and comfortable. The staff were kind, and they accommodated an early check in. The area was quiet, safe, really nice to walk with many dining options and close to everything.
Comment from Hotel Management
26 Dec 2024 by Hotel Alma Sur Providencia , Hotel Management
Muchas gracias por tus comentarios, nos alegra saber que has disfrutado la instancia con nosotros!
by A verified traveler
Posted 21 Dec 2024
Clean, quiet, convenient and was given a courtesy early check in and late checkout which I really appreciated after a few weeks of traveling through South America.
Comment from Hotel Management
23 Dec 2024 by Hotel Alma Sur Providencia , Hotel Management
Thank you very much for your comment, we are happy that you enjoyed your stay with us.
by A verified traveler
Posted 2 Dec 2024
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Comment from Hotel Management
17 Dec 2024 by Hotel Alma Sur Providencia , Hotel Management
Muchas gracias por hospedarte con Hoteles Alma sur. Saludos cordiales.
by A verified traveler
Posted 29 Nov 2024
The apartment was very modern and clean. The staff were very helpful.
Comment from Hotel Management
17 Dec 2024 by Hotel Alma Sur Providencia , Hotel Management
Muchas gracias por tus buenos comentarios, y por preferir su estadía en Hoteles Alma sur, fue un placer atenderla.¡Saludos!
by A verified traveler
Posted 3 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Hoteles Almasur , Hotel Management
Estimada Cindy,Muchas gracias por compartir su feedback sobre su reciente estadía con nosotros. En nuestro hotel, valoramos profundamente la opinión de nuestros huéspedes, ya que nos ayuda a mejorar continuamente la calidad de nuestros servicios.Esperamos tener el placer de recibirlo nuevamente en una próxima visita y brindarle más experiencias junto con nosotros. Saludos cordiales,
by A verified traveler
Posted 22 Apr 2024
Everyone was very polite and helpful. The room was very clean and well built.
Comment from Hotel Management
24 Apr 2024 by Cristian H, Hotel Management
Thank you very much for your comments, they help us a lot to continue improving.Greetings
by A verified traveler
Posted 7 Apr 2024
Room 9
Bath 8
View 7
Breakfast 9
Price 8
Area 10
Public transportation 9
Safety 9
Gym 7
Pool 6
Elevators 3
Comment from Hotel Management
11 Apr 2024 by Cristián H, Hotel Management
Thank you for your feedback. They help us to correct what is perfectible and maintain what is being done well.Regards
