Ratings based on 463 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great place
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Hello Yvoleme,Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 21 Nov 2024
I enjoyed how friendly the staff was and how clean the hotel was.
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Yosmarlyn,Thank you so much for your kind words! We're thrilled to hear you enjoyed the friendly service from our staff and appreciated the cleanliness of the hotel. Your feedback motivates our team to continue delivering a welcoming and comfortable experience for all our guests. We look forward to hosting you again soon!
by A verified traveler
Posted 18 Nov 2024
Area felt safe & the hotel felt very modern and had good ammenities.
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Brenda,Thank you so much for your positive feedback! We're glad to hear that you felt safe in the area and enjoyed the modern vibe of the hotel, along with our amenities. We hope to welcome you back for another great stay in the future!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Christine,Thank you so much for sharing your experience with us! We're glad to hear that you enjoyed [specific positive aspects mentioned in the review]. Your feedback is valuable, and we’re always looking for ways to improve. If there’s anything we could have done to make your stay even better, please don’t hesitate to let us know.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
Perfect location for college tours. Decor is beautiful staff are super friendly and the space in our room was generous and well laid out. Would absolutely book at Aloft again
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Debra, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us, especially our convenient location for college tours, beautiful décor, and friendly staff. It’s great to know that you found the room spacious and well-designed. We look forward to welcoming you back to Aloft for your next visit!
by A verified traveler
Posted 7 Nov 2024
2nd year in a row staying there for RI comic con. Nice property friendly staff nice city overall
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Derek,Thank you so much for choosing to stay with us for the second year in a row during RI Comic Con! We're thrilled to hear that you enjoyed your time at our property and had a great experience with our friendly staff. It’s always a pleasure to welcome back familiar faces, and we're glad you had another enjoyable visit to our city. We look forward to seeing you again next year!
by A verified traveler
Posted 4 Nov 2024
Great location in downtown Providence.
Comment from Hotel Management
5 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Dang,Thank you for taking the time to share your feedback with us! We're glad you enjoyed your stay and rated us highly. Your comments help us understand where we can make improvements and continue delivering a great experience for our guests.If there's anything specific you feel we could enhance to make your next stay a perfect 5, please let us know – we’d love to hear it! We hope to welcome you back soon for an even better visit.
by A verified traveler
Posted 3 Nov 2024
Superb Hotel
Comment from Hotel Management
5 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Pashalis,Thank you so much for the amazing 5/5 review! We’re thrilled to hear you had a fantastic experience and that our team was able to make your stay memorable. We take great pride in creating a welcoming and enjoyable atmosphere for our guests, and feedback like yours truly motivates us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We can’t wait to welcome you back soon!
by A verified traveler
Posted 27 Oct 2024
We liked the large size of the bed, spacious walkable room and bathroom, large mirrors for getting ready in the morning, plenty of lighting. We hated that the bath towels were in the bathroom, directly across from the toilet (yuck!). Though when we called for more towels the staff gave us two new sets.
Comment from Hotel Management
28 Oct 2024 by Damaris, General Manager , Hotel Management
Dear Leona,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the spacious layout of the room and bathroom, as well as the large mirrors and lighting—details we aim to make as comfortable and convenient as possible for our guests.We understand your concern about the bath towels and appreciate you bringing this to our attention. It’s great to know that our team could promptly assist you with additional towels, but we'll certainly keep your feedback in mind as we continuously work to improve our guests’ experience.Thank you again for your insights, and we look forward to welcoming you back for an even more comfortable stay in the future.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Damaris, General Manager , Hotel Management
Dear Adrian,Thank you so much for the 5/5 rating! We're thrilled to hear that you had a fantastic experience with us. Providing an exceptional stay is always our goal, and your feedback reassures us that we're on the right path. We hope to welcome you back soon for another amazing visit!
