Ratings based on 58 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Nice property at the nice beach.
Comment from Hotel Management
8 Oct 2024 by Management Team, Hotel Management
Dear Vlatko,First and foremost, we would like to thank you for choosing our Protaras Plaza Hotel for your stay. We were truly pleased to hear that you enjoyed your stay. We would love to welcome you back in the nearest future.With Best Regards,The Management Team
by A verified traveler
Posted 11 Aug 2024
The hotel and rooms were clean, all the staff were friendly, close to the beach, restaurants and shops. Would definitely recommend and return!!
Comment from Hotel Management
1 Sep 2024 by Management Team, Hotel Management
Dear Ashleigh,Thank you for choosing to stay at our Protaras Plaza Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are very glad, that you enjoyed the attentiveness of our staff and the experience of our hotel. Once again, thank you for your excellent review and we look forward to welcoming you again soon at our Protaras Plaza Hotel.With Kind Regards,The Management Team
by A verified traveler
The hotel is in a very good location
Posted 10 Aug 2024 on HotelsHotel is very clean rooms are spacious swimming pool is small Breakfast is average For a 3 star the hotel Is good, wifi is excellent
Coffee machine 😒
Comment from Hotel Management
11 Aug 2024 by Management Team, Hotel Management
Dear Pamela,First and foremost, we would like to thank you for choosing our Protaras Plaza Hotel for your stay. First of all, we would like to thank you for your positive comments about our our hotel and your room. It is with concern that we find out that you weren't fully satisfied with the breakfast. Your feedback is very much appreciated and has been communicated to the relevant departments. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.With Best Regards,The Management Team
by A verified traveler
Posted 10 Aug 2024
I recently stayed at Protaras Plaza Hotel and unfortunately, my experience was quite disappointing. Upon arrival, there was no soap in the bathroom, which was a frustrating start. We were a party of four but only received three bath towels, and despite raising this issue multiple times, the situation never improved. The towels we did receive were dirty and marked.
Room service left much to be desired; the floors were left dirty, beds were not made properly, and we were often left with a folded sheet instead of a properly made bed. To make matters worse, the bathroom had mould on the ceiling and we encountered ants during our stay. The safe was also not functioning, and despite notifying the staff about a loose tap in the bathroom, it remained unfixed.
The beach towel policy was unappealing, as you had to hold onto them for 2-3 days before exchanging for new ones. Breakfast was another letdown—there was no air conditioning in the dining area, making it uncomfortably hot, and the drinks were often warm and diluted. Items like cake and soutchouko were not replenished, which was disappointing.
Lastly, borrowing an iron was an inconvenience, as you had to request it and return it after use. Overall, I cannot recommend this hotel based on my experience. There are definitely better options available in the area.
Comment from Hotel Management
11 Aug 2024 by Management Team, Hotel Management
Dear Melissa,Thank you for taking time and reviewing your stay. We appreciate your feedback and will address all the issues right away! We hope to see you again at our Protaras Plaza Hotel. Yours sincerely, The Management Team
by A verified traveler
Posted 21 Jul 2024
Few teething problems when we arrived. Safe, door broken and it was not a twin room but was fixed and moved immediately.
Would definitely come back but would request a room not overlooking the Main Street.
Staff were all absolutely lovely.
Thank you
Comment from Hotel Management
23 Jul 2024 by Management Team, Hotel Management
Dear Lesley,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know, that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.The Management Team
by A verified traveler
Posted 13 Jun 2024
I’ve stayed in many places in the area, & this was the best. First for the staff including reception, restaurant, chef & bar staff. Such lovely caring, kind people . The hotel & areas are lovely modern well kept. A big lift ( I’m not keen on lifts ) so this helped. Great location near the beach, shops & strip. Would definitely return. Great half board food too!
Comment from Hotel Management
11 Jul 2024 by Management Team, Hotel Management
Dear Guest,Thank you for choosing to stay at our Protaras Plaza Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We were truly pleased to hear, that you enjoyed our hotel and our location. We would love to have the chance to welcome you back in Protaras for another stay.Kind Regards,The Management Team
by A verified traveler
Posted 13 May 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Management Team, Hotel Management
Dear Ethan,Many thanks for taking the time to share with us your rating on your Protaras Plaza Hotel experience. Look forward to your future visits!Best regards,The Management Team
by A verified traveler
Posted 24 Apr 2024
The lovely hotel is almost on a beautiful sandy beach. We did not eat an evening meal here as we ate out. The situation was wonderful.
Comment from Hotel Management
11 Jul 2024 by Management Team, Hotel Management
Dear Ruth,Thank you for choosing to stay at our Protaras Plaza Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are delighted to hear, that you had a positive experience at our Protaras Plaza Hotel and that you enjoyed the short distance of the beach. We hope to have the chance to welcome you back at our Protaras Plaza Hotel in the nearest future.With Kind Regards,The Management Team
by A verified traveler
Posted 22 Oct 2023
Disliked, cleaning, its not a 4 stars hotel, No appreciation for Expideia loyal customers, no value for being an Expideia gold or platinum member, breakfast is so basic, dishes are stinky with bad smell, fruits looks soo cheep, coffee machine not good, bad coffee..
by A verified traveler
Posted 9 Oct 2023
Cool hotel in great location. Close to the beach and beautiful Fig Tree Bay.
Hotel in general needs a lot of update. Room furniture is old and rusty. Patio (ground floor) doesnt have a fence so people from the road is looking at you while you sit outside.
However biggest minus is breakfast. One of the poorest breakfast that I ever saw. Choice of food is very limited. Should be changed asap for the price you pay.
Comment from Hotel Management
9 Oct 2023 by PPH, Hotel Management
Dear Vlatko, thank you very much for your review and feedback. We have noted the points brought up by you regarding the loft suites and we will look into them immediately so as to improve any shortfalls.
