Ratings based on 70 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
All the staff are very polite and nice The manager is excellent very nice lady
Comment from Hotel Management
12 Nov 2024 by Tsokkos Hotels, Hotel Management
Dear Tom, thank you for your wonderful review, we look forward to welcoming you back soon!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
12 Nov 2024 by Tsokkos Hotels, Hotel Management
Dear Leanne, thank you for your wonderful review! We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Oct 2024
Absolutely amazing hotel in an ideal location, close to beach and the main strip with lots of things going on . Lovely and clean and the staff work really really hard to may your stay as comfortable as possible . Will definitely go back again . 5 star rating from me .
Comment from Hotel Management
12 Nov 2024 by Tsokkos Hotels, Hotel Management
Dear Phillip, thank you for your wonderful review, we look forward to welcoming you back soon!
by A verified traveler
Posted 14 Oct 2024
Excellent food and service in dining room. Bathroom poor, no shower tray, everything got wet.
Comment from Hotel Management
12 Nov 2024 by Tsokkos Hotels, Hotel Management
Dear Allen, thank you for your review, we look forward to welcoming you back soon and enhancing your accommodation experience with us!
by A verified traveler
Posted 10 Oct 2024
Housekeeping at this hotel is awful. Dirty cups left for days, no clean bedding for over a week and bed not even made. Food is standard AI as expected but drinks are terrible. Sweet syrup juices and wine like vinegar.
Comment from Hotel Management
14 Nov 2024 by Tsokkos Hotels, Hotel Management
Dear Daren, we would like to apologize for any inconvenience caused during your stay. We have forwarded your review to the customer service department to investigate further your claims. We look forward to welcoming you back soon and enhancing your accommodation experience with us!
by A verified traveler
Posted 27 Aug 2024
The hotel was well located between sea promenade and shopping street. Room had good size, bed was comfortable. Regarding room maybe a bigger TV would be nice.
I would reccomend a better variety of vegetarian option for restaurant and snacks. Also would be good to describe what is not included in the "all-inclusive", was quite strange that wine and many cocktails with alcohol were incl. but not ice tea e.g. Also I didn't like too much that people were leaving their towel all day/night long on the swimmingpool lounger, this was annoying in order to get a place and also to get fresh towels in the morning. I reccomend also to put a water dispenser in the gym area and maybe same sanitiser products/towels. Furthermore for us was not really clear why men could not enter in restaurant in sleeveless shirts and women could enter the restaurant in sleeveless or bare-belly clothes since the place was on the beach and the restaurant was any gourmet style one. I would think is a more resonable rule to say "not with beach/wet clothes & not bear chest".
by A verified traveler
5-night stay Aug'24
Posted 19 Aug 2024 on HotelsOdessa Hotel's location is very good (3 mins walk to the beach in one direction, 3 mins walk to Protaras main strip of shops restaurants and bars to the other) - that's the positive.
The hotel is generally outdated - needs serious renovation work in terms of most things (bathrooms, hallways, lifts, swimming pool) that matter to holiday guests. Most clients are families with young kids, so if you are looking for a more adult environment you better keep away.
We were on half board basis - far too much (quantity), good breakfast, but similar repetitive buffet dinner menu. Ok, but within 2-3 days bored with it. Better go for B&B only. Wine, draft soft drinks etc. are terrible.
We though we got a very good deal - overall, cost seems fair for what you get.
by A verified traveler
Needs more attention
Posted 31 Jul 2024 on HotelsHotel ok needs more to be done entertainment acts and definitely for children animation in day and night. Food outstanding.rooms need more cleanliness
by A verified traveler
Posted 24 Jul 2024
Needs a complete refurbishment
by A verified traveler
Posted 18 Jul 2024 on Hotels
