Ratings based on 402 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stayed in better 4 star hotels.
Posted 23 Oct 2024 on HotelsRoom not the best, very noisy go a morning and toilet smell at times. Breakfast ok, pool area good, location good also. Just disappointed with the room as needs refurbishment.
Comment from Hotel Management
25 Oct 2024 by Katerina, Hotel Management
Dear Barry,Thank you for sharing your thoughts about your recent stay. We’re glad to hear you enjoyed the breakfast, pool area, and location. We apologize for the issues you encountered with the noise and the toilet smell. A shoutout to our maintenance team would have sorted that out, fast. Your comments regarding the room's condition are taken seriously. We appreciate your feedback and hope to have the chance to improve your experience in the future.Best regards,Katerina Soulioti ZarballaPublic Relations Manager
by A verified traveler
Posted 22 Oct 2024 on Hotels
overall a very enjoyable stay
Comment from Hotel Management
25 Oct 2024 by Katerina, Hotel Management
Dear Peter,Thank you for your stay and your kind review! We're thrilled to hear you had an enjoyable stay. We look forward to welcoming you back soon!Best regards,Katerina Soulioti ZarballaGuest Relations Manager
by A verified traveler
Posted 14 Oct 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Katerina, Hotel Management
hank you so much, Lorraine, for your fantastic 10 out of 10 rating! We truly appreciate your feedback and are thrilled to hear you enjoyed your stay. We look forward to welcoming you back soon!Best,Katerina Soulioti ZarballaGuest Relations Manager
by A verified traveler
Posted 14 Oct 2024
This hotel is in a beautiful location overlooking fig tree bay. Very close to the beach with ample comfortable sunbeds
Comment from Hotel Management
17 Oct 2024 by Katerina, Hotel Management
Dear Yvonne,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Capo Bay Hotel and appreciated our beautiful location overlooking Fig Tree Bay. It’s great to know that you found our amenities and service to your liking.We look forward to welcoming you back for another memorable visit!Warmest regards,Katerina Soulioti ZarballaGuest Relations Manage r
by A verified traveler
Posted 28 Sep 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Katerina, Hotel Management
Thank you for this 10/10, dear Emilia!Happy that our guests are having a great time with us.All the very best, from the team CAPO BAY!Best,Katerina Soulioti ZarballaGuest Relations Manager
by A verified traveler
Posted 27 Sep 2024
Nice property next to a beautiful beach. Very nice amenities including spa and several pools.
Comment from Hotel Management
2 Oct 2024 by Katerina, Hotel Management
Thank you, Alexandre, for your 5 out of 5 review! We're thrilled that you enjoyed your stay at Capo Bay Hotel and appreciate your kind words about our amenities. It's great to know that our diverse dining options, impeccable pools, luxurious spa, and beautiful beachfront location contributed to your memorable experience. We hope to welcome you back soon for another exceptional stay!Kind regardsKaterina Soulioti ZarballaPublic Relations Manager
by A verified traveler
Posted 24 Sep 2024 on Wotif
Comment from Hotel Management
2 Oct 2024 by Katerina, Hotel Management
Dear Fedon,We wish we had left you with a more favourable flavour of your stay. Would you mind telling us more of your opinion?Fell free to email us directly.Thank you for your stay and he feedback.Best regardsKaterina Soulioti ZarballaPublic Relations Manager
by A verified traveler
Posted 2 Sep 2024
Overall a good hotel, great location. They really need to improve the entertainment, classical piano on a weekend- really? Do they know their audience. Also please don’t clear away the sun beds at 5.30pm with people still around. It’s well run but the head manager needs to loosen up and inject some fun. The bar is like a ghost town all week and the pool bar shuts at 6.30pm. It’s a holiday resort not a library or should be. Overall though there is only one hotel better on this strip and that is more expensive.
Comment from Hotel Management
3 Sep 2024 by Katerina, Hotel Management
Dear Ian,Thank you for your feedback! We're delighted to hear you enjoyed our location and overall experience.We appreciate your thoughts on our entertainment options. While many bars on the strip offer similar karaoke and tribute shows, we strive to provide a unique musical experience. Our carefully selected musicians, including Amy, Savvas, and our talented pianist Svetlana, each bring their own diverse repertoire to enhance your stay.From what we've gathered from our guests, many appreciate this variety, though we understand that musical taste is subjective. As management, we recognize that it’s a challenging task to satisfy the diverse entertainment preferences in our small community resort.Regarding the classic piano on Saturday evenings, we like to think of holidays as every day being a Saturday!As for the sunbeds, we understand your concerns and will take your feedback into account. For your information, the sunbed area closes at 7 p.m. during the summer months, transitioning to 6:30 p.m. as the days shorten, and eventually to 6 p.m. in October. Our team only collects and closes the umbrellas that guests have left behind, and it takes time to prepare the area for the next day. After all, we wouldn’t want the sunbeds to feel like they’re closing down too early!Our goal is to create a fun and enjoyable atmosphere for all our guests, and we truly value your input as we continue to improve.Thank you once again for your comments, and we hope to welcome you back soon!Best,Katerina Soulioti ZarballaPublic Relations Manager
by A verified traveler
Posted 2 Sep 2024
nice family stay, nice beach
Comment from Hotel Management
3 Sep 2024 by Katerina, Hotel Management
Dear Carl,Thank you so much for your wonderful 5 out of 5 review! We're thrilled to hear you enjoyed your family stay and our privileged location on the Fig Tree Bay beach. Your feedback means a lot to us!Looking forward to welcoming you back!Best,Katerina Soulioti ZarballaPublic Relations Manager
by A verified traveler
Posted 1 Sep 2024
Not as clean as it used to be. May be bcse it is very busy. Plates at breakfast was…
Comment from Hotel Management
3 Sep 2024 by Katerina, Hotel Management
Dear guest,Thank you for your stay and review. I understand your concerns about cleanliness during busy times. Please know that we do not compromise on cleanliness, and my team is actively addressing this issue.We appreciate your feedback and hope to welcome you back for an improved experience!Best,Katerina Soulioti ZarballaGuest Relations Manager
