Ratings based on 38 Verified Reviews
4.2 Room cleanliness
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Billings
Posted 27 Jul 2024
Unsafe
by A verified traveler
Posted 22 Jul 2024 on Hotels
Our stay was very good comfortable and very clean and quiet. We will stay again when we visit.
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Kasa University Avenue Minneapolis, Hotel Management
Hi Filipa,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
by A verified traveler
Beautiful Place to stay
Posted 14 Jul 2024 on HotelsMy stay was.amazing. Although check in procedures were all done electronically they were very easy to follow and i was able to check in withni issues. The place was very clean and homey. The people in the office were very polite when i spoke with them. Within walking distance to restaurants and stores. Public transportation very close by.I would definitely stay again if in Minneapolis.
by A verified traveler
Posted 14 Jul 2024
great
by A verified traveler
Posted 12 Jul 2024
The apartments are nicely designed, and relatively spacious! All the different appliances are available for convenience. The location is decent - about a 15-20 minute walk to the center of campus, and 5-10 to any restaurants.
The cleanliness was not as desired - there was plenty of hair in the towels that come from washing towels in normal washer/dryers (rather than industrial), and some of the pillows were old.
Would stay again, because worth the price.
Comment from Hotel Management
24 Jul 2024 by Kasa University Avenue Minneapolis, Hotel Management
Hi Erika, Thank you for sharing your feedback about our apartments. We appreciate your comments on the design and convenience. We apologize for the cleanliness issues you experienced with the towels and pillows. Your input is essential to us, and we will take immediate steps to address these concerns. We are glad you found our property worth the price and would consider staying again. If there are ways we can further improve, please feel free to let us know. Sincerely, Team Kasa
by A verified traveler
Posted 3 Jul 2024
The apartment looks super cool. However, sleep is my highest priority and AC in this apartment literally spoiled my sleep during couple of days of my stay. The AC is just my making loud sound all the time. I see a tower fan in the apartment, and this is just wobbling and a loud noise from the fan. My overall rating 3 is just for this one complaint. Further, plug points are not in a comfortable position (folding legs of the table are obstructing the laptop’s adapter) at the study desk, providing the surge connector would be really helpful.
Comment from Hotel Management
10 Jul 2024 by Kasa University Avenue Minneapolis, Hotel Management
Hi Venkanna, Thank you for sharing your feedback about your recent stay. We apologize for the disturbances caused by the noisy AC, wobbly tower fan, and inconvenient plug point positions. Your suggestions regarding providing a surge connector at the study desk are valuable and will be considered for future enhancements. Ensuring a comfortable experience for our guests is our top priority, and we will take immediate steps to address these issues. We appreciate your input. Sincerely, Team Kasa
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Kasa University Avenue Minneapolis, Hotel Management
Hi Mark,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
by A verified traveler
Posted 21 Jun 2024
The long distance parking isn’t suitable for long stays, as suitcases/groceries etc make that annoying. The apartment itself was new but not cleaned. Hair in tub/on taps, dog food on floor, coffee table not wiped, plastic debris on end table. Etc. This also wouldn’t be the place to stay if you like quiet during university months as not very sound proof. Easy and nice stay but these things could use improvement.
Comment from Hotel Management
23 Jun 2024 by Kasa University Avenue Minneapolis, Hotel Management
Hi Laura, Thank you for sharing your feedback. We're sorry to hear about the inconveniences you experienced during your stay. We strive to make every guest's stay comfortable, and your comments about the cleanliness and parking help us improve. Our team will address these issues to ensure they don't happen again. If there's anything else we can do to make it right, please let us know. We hope to have the opportunity to welcome you back for a better experience. Sincerely, Team Kasa
by A verified traveler
Posted 15 May 2024 on Hotels
Comment from Hotel Management
16 May 2024 by Kasa University Avenue Minneapolis, Hotel Management
Hi Kellie,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa
