Ratings based on 37 Verified Reviews

4.2 out of 5
100% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Miami Beach

Posted 13 Oct 2024
Glad I chose to stay here on my trip to Pristina. Would stay there again.
Comment from Hotel Management
13 Oct 2024 by Arbenit, Hotel Management
Dear Vladimir,It was our pleasure to have you at our hotel. Thank you very much for the review and we will welcome back you again,All the best,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 17 Aug 2023
Location ,nice staff, Clean.
4 out of 5
by A verified traveler

Posted 6 May 2023
Biggest plus here, they are pet friendly. Staff was great in being helpful and accommodating our needs; in particular, they arranged transportation to the airport at 3 a.m., when no taxis were running. I would definitely stay here again. Thanks again to the staff!
2 out of 5
by A verified traveler

Posted 13 Mar 2023 on Hotels
I’ve booked a non-smoking room, they didn’t have any. Condition of rooms are poor. No one cleaning floors, bed quality is horrible, bedsheets, towels and matrices out of use. Not worth any penny I spent. 1* hotel could be in better condition, very disappointed. Breakfast is 1 cup of coffee, omelette and bread with different jams.
4 out of 5
by A verified traveler

Posted 27 Oct 2021 on Hotels
I really enjoy the hotel. They offer shuttle service to and from the airport. Just make sure to notify them in advance. Hotel gave great information about the area. I would stay again.
4 out of 5
by A verified traveler

Posted 7 Aug 2021 on Hotels
Positive - convenient location, helpful and friendly staff, clean, decent size room, big bathroom, comfortable bed, tasty breakfast (bit of a small side, but with the heatwave I had in Pristina more wasn't really needed). Negatives - hotel could use some refreshment, cables hanging, holes covered with tape etc. Poor water pressure in the shower, jacuzzi wasn't working, no tea or coffee making equipment in the room. PS: No lift in the hotel so not best suitable for those with mobility issues.
Comment from Hotel Management
8 Aug 2021 by Manager- Arbenit, Hotel Management
Dear Mr. or Ms. It was a pleasure to host you and your friends as our guests in our hotel, and we really appreciate you feedbacks in improving our services and conditions for the guests. I’m really happy that you listed the cons as I would be happy for every other guest to list them so we could improve the conditions at our hotel and we’re looking forward step by step to improve them, Thank you and all the best friends,
5 out of 5
by A verified traveler

Posted 2 Jun 2021
Great place for location and quiet. Staff is a family. Wonderful family.
5 out of 5
by A verified traveler

Brilliant family run hotel at a great price

Posted 19 Feb 2020 on Hotels
This hotel is clean, convenient and ridiculously easy on the wallet. My one night stay cost me less than £50 so I was a little apprehensive, but I shouldn't have worried. It's ran by a local family who go out of there way yo make you feel welcome, to the point where one of them gave me a lift to the airport for my journey home. The room is big but fairly basic, which you cannot argue with considering the price, and is about a 5 minute walk from both the Newborn monument and Bill Clinton Boulevard. Overall I cannot find any faults, so I would definitely recommend.
4 out of 5
by A verified traveler

OK place to stay

Posted 11 Feb 2020 on Hotels
Good place in the center 'bit expensive compared to the life level of the country