Ratings based on 34 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Fantastic
by A verified traveler
Posted 8 Sep 2024
This place is absolutely a 5 star property in terms of service, cleanliness, comfort, and location! It is not possible to rate this place high enough. I will always stay at this hotel when I come to Prishtina. I am typically a Hilton fan (I'm a Diamond member) and this family run hotel beats them hands down in every way possible!
by A verified traveler
Posted 8 Sep 2024
Amazing customer oriented staff. The rooms are on the smaller end but well appointed. The breakfast is as good as any restaurant. Highly recommended the hotel.
by A verified traveler
Posted 14 Mar 2024 on Hotels
by A verified traveler
Posted 15 Feb 2024
This is my second stay, in a month, and the water is still only mildly warm. I had hoped to make this the hotel for me in my two year stay but I’ll be trying another hotel. Hot water is a must.
The breakfast is excellent.
The staff is the best.
The room is very tiny—such that I could not sit at the desk—I’m not a big man either. 5’10”; 175. if one was planning to get any work done, you might try for a larger room (I think I had economy, and it was tiny).
So to sum it up, needs hot water, and get a bigger room of staying over with work. Breakfast is the best.
by A verified traveler
Posted 13 Jan 2024
Everything was perfect but the shower temperature was not as hot as one might like it to be. The staff was incredibly nice. The dining room staff was superior and I watched a woman take abuse from a man complaining about croissants that was unfounded. She remained so calm. I had to speak in defense of the croissants to say I thought they were perfectly delicious. So breakfast was great.
It was very very very good. If the water was hotter, it would get all 5 stars.
I’ll stay here again… if then price is right.
by A verified traveler
Posted 24 Aug 2023 on Hotels
Comment from Hotel Management
27 Aug 2023 by Eremal, Hotel Management
Dear Ms. Anita,Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!General ManagerErëmal Ismaili
by A verified traveler
Posted 19 Aug 2023 on Hotels
Comment from Hotel Management
20 Aug 2023 by Erëmal, Hotel Management
Dear Ms. Paula,Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!General ManagerErëmal Ismaili
by A verified traveler
Posted 16 Jul 2023 on Hotels
Hi, I truly was disappointed with the rating they have exceptional it’s completely overrated. First of all when I went to check it I left my wife in the lobby because they didn’t have no parking when she checked in. They charged her €15 because I forgot to put two guess that never happened in my career and I travel a lot.
The rooms were extremely small. Basically the queen size took over the room from head to toe and the bathroom the sinks was on the corner very uncomfortable..
I strongly believe should be rated as a fair. Probably good, but no way is exceptional.
by A verified traveler
Nice clean hotel
Posted 22 Apr 2023 on HotelsMemory foam bed was excellent. Not very many plug sockets which i found strange.
Overall an excellent hotel. Minibar prices were very good value for money.
