Ratings based on 293 Verified Reviews

4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Great location and a beautiful hotel. The walk to town was beautiful and only took 5 min. Also super close to ferry to travel the around the area by ferry. only take the ferry to get to this hotel
5 out of 5
by A verified traveler

Posted 12 Aug 2024
The staff at terraze were just amazing! From Greeting upon arrival and ensuring we had a great stay. Although we rented. The shuttle was extremely convenient as well.
5 out of 5
by A verified traveler

Posted 30 Jul 2024
Great staff, friendly and attentive!
5 out of 5
by A verified traveler

Posted 13 Jul 2024 on Orbitz
Beautiful pool and view of the coastline. Breakfast provided. Free shuttle to sorreento harbor. This place is like a resort to relax.
5 out of 5
by A verified traveler from darien

Posted 12 Jul 2024
Beautiful property and staff was great!
5 out of 5
by A verified traveler

Excellent customer service!!

Posted 27 Jun 2024 on Hotels
The customer service was top notch. Everyone made us feel comfortable and met all our needs. We were able to get our laundry done, eat well, relax and were treated amazing! Highlight of our trip to italy!!!
5 out of 5
by A verified traveler

Posted 26 Jun 2024 on Hotels
Hotel staff were pleasant, helpful, and accommodating. Shuttle service ran on time. Laundry on site. Great views.
5 out of 5
by A verified traveler

Posted 28 May 2024
It’s hard to complain when you are staying atop of Sorrento! The staff was incredibly helpful and friendly. We appreciated the amenities, spacious room and laundry service.
5 out of 5
by A verified traveler

Posted 29 May 2023
This property was a little up the mountain from Sorrento but had very convenient transportation into the city center running through the day and into late at night. Quiet, peaceful surroundings and amazing views. Definitely recommend!
5 out of 5
by A verified traveler

Posted 9 Jul 2022 on Orbitz
Beautiful views of Sorrento city and Naples Bay, also Mt Vesuvius! Super friendly staff and great rooms with kitchenette if you need it. Breakfast included with delicious coffee and pastries. The shuttle service was great and convenient to take us to the city every day. The pool was great for the hot days !!