Ratings based on 1,241 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Great value for the money. Highly recommend it for airport travel and for in between nearby activities. It even has a restaurant, and great parking access, and shuttle to and from the airport.
Comment from Hotel Management
27 Nov 2024 by Miguel Botelho, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel
by A verified traveler
Posted 25 Nov 2024
Good and clean. Small room.
Comment from Hotel Management
26 Nov 2024 by Miguel Botelho, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel
by A verified traveler
Posted 25 Nov 2024
The staff walked away & ignored questions. They played awful loud pop music everywhere. Breakfast was good, dinner was not. Offered shuttle to airport but not from airport to hotel. Nice room, crummy service.
Comment from Hotel Management
26 Nov 2024 by Miguel Botelho, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel
by A verified traveler
Posted 25 Nov 2024
Overall good
Comment from Hotel Management
26 Nov 2024 by Miguel Botelho, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Miguel Botelho, Hotel Management
"Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel"
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
by A verified traveler
Posted 21 Nov 2024
This was a very good place to stay before an early morning flight.
The location is good. They also have a buffet breakfast starting at 6:00 am.
Comment from Hotel Management
22 Nov 2024 by Miguel Botelho, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel
by A verified traveler
Posted 21 Nov 2024
Room given had guest next store noise and middle of night some one was banging on there door screaming to them woke all of family up and very hard to fall back to sleep
Comment from Hotel Management
22 Nov 2024 by Miguel Botelho, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel
by A verified traveler
Posted 19 Nov 2024
Great room, close to airport. Airport shuttle was not free and did not pick up, just dropped off.
Comment from Hotel Management
19 Nov 2024 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
by A verified traveler
Posted 18 Nov 2024
Good place to stay before an early morning flight
Comment from Hotel Management
18 Nov 2024 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
