Ratings based on 435 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
I really loved the access to the beach and calm waters for the kids. I loved the scenery! The staff were really nice and the shuttle was so accommodating
by A verified traveler
Posted 26 Aug 2024
This resort was fantastic! The proximity to the beach, parking, and local stores was great! The full kitchen was well stocked, everything was so clean and the text messaging for all your needs was very convenient and responsive. Beautiful resort, will absolutely go back!
by A verified traveler
Posted 28 Jul 2024
Property is beautiful, the staff at the front desk did not provide the aloha spirit. We will stay here again but would prefer a private rental.
by A verified traveler
Beautiful!
Posted 27 Jul 2024 on HotelsGreat time and beautiful place!
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 1 Jun 2024
Nice staff, beautiful place. Over all very happy with everything except there was no air conditioning in on of our two bedrooms and that room was boiling at night
Comment from Hotel Management
23 Jul 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai Destination. We appreciate your feedback. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai Destination. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler
Posted 21 May 2024
Beautiful property. Really friendly and helpful staff. Everything clean and neat.
by A verified traveler
Posted 14 May 2024
Wonderful hotel but water pressure in both bathrooms was terrible. View was outstanding!
Comment from Hotel Management
20 May 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai Destination. We appreciate your feedback. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler
Posted 13 Apr 2024
We love the place, been there before and never had any issues, but we miss the swim up bar.
Comment from Hotel Management
22 Apr 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai destination. Should your travels bring you back to the island we hope you will think of us again!
