Ratings based on 884 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Achasha,Thank you for staying with us. We hope that you enjoyed your stay and found our service satisfactory, as evidenced by the four stars given to us. If not, please let us know so that we can improve in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2024
It was convenient to all stores and airport. Staff was friendly
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Diane,Thank you for your feedback! We're glad to hear you found our location convenient to stores and the airport. It's also wonderful to know our staff left a positive impression with their friendliness. We hope to have the opportunity to welcome you back for another great stay!Sincerely, Hotel Manager
by A verified traveler from Baltimore
Posted 22 Nov 2024
It's just... Furniture and fixtures were an afterthought. Either however couldn't have been nicer.
Comment from Hotel Management
23 Nov 2024 by Warren, Hotel Management
Thank you for your feedback and comments. I truly apologize for the inconvenience we caused during your stay at our property. We failed to provide the standards set by IHG and Holiday Inn Express. I will be sharing your comments with the entire staff to make sure it doesn’t happen in the future.
by A verified traveler
Posted 19 Nov 2024
friendly courteous and kind staff. stellar customer service. thoroughly enjoyed our room and stay.
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear Matthew,Thank you for your wonderful feedback! We're thrilled to hear that our staff's friendliness and stellar customer service made your stay so enjoyable. It’s great to know you loved your room and had a positive experience overall. We look forward to welcoming you back for another fantastic stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
Great
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Gerald,Thank you for your 4 out of 5 review! We’re delighted to hear that you had a great experience with us. Your feedback motivates us to continue delivering excellent service. If there's anything specific you enjoyed or areas where you think we can improve, please feel free to share. We look forward to your next visit and hope to make it even better!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
I am happy
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Anna,Thank you for your review and the 4/5 rating! We’re so glad to hear that you’re happy with your stay. We always strive to provide the best experience possible, and your feedback helps us continue to improve. We hope to welcome you back for another great visit soon!Sincerely, Hotel Manager
by A verified traveler from ANAHEIM
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Warren, Hotel Management
Thank you for your comments and feedback. We take great pleasure to providing quality customer service and hospitality. I will be sharing your comments with the entire Holiday Inn Express team. Again, thank you for being our guest at the Holiday Inn Express Camp Creek. Best Wishes and Safe Travels!
by A verified traveler
Posted 4 Nov 2024
The property is located extremely close to the airport and a long term parking service, which is super convenient. The staff are friendly and keep the place clean. There’s a good selection of foods for breakfast and the coffee is nice and fresh. One extra thing my husband and I enjoyed was walking out onto the patio, off from the dining area, and looking around for a few minutes at the private lake surrounded by woods. Very peaceful.
Comment from Hotel Management
5 Nov 2024 by Warren, Hotel Management
Thank you for your comments and feedback. We take great pleasure to providing quality customer service and hospitality. I will be sharing your comments with the entire Holiday Inn Express team. Again, thank you for being our guest at the Holiday Inn Express Camp Creek. Best Wishes and Safe Travels!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Vincent,Thank you so much for your 5/5 review! We are absolutely thrilled to hear that you had a fantastic experience with us. Your positive feedback truly motivates our team to maintain high standards of service and hospitality. If there's anything specific you enjoyed or any suggestions you have for your next visit, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler from Clarksville
Posted 23 Oct 2024
Everywhere was dirty, also saw a roach
Comment from Hotel Management
24 Oct 2024 by Hotel Management, Hotel Management
Dear Cassania,Thank you for sharing your experience with us. We sincerely apologize for the cleanliness issues you encountered during your stay, including the sighting of a roach. This is not the standard we strive for, and we take your concerns very seriously. Our team is actively addressing these issues with our housekeeping staff to ensure a thorough review and improvement of our cleanliness protocols. We appreciate your feedback and hope to regain your trust in the future.Sincerely, Hotel Management
