Ratings based on 976 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Jun 2024
Didn’t like the bathroom, had to close the door so no one can see you through the wall
4 out of 5
by A verified traveler

Posted 24 Jun 2024
Homeless people made us feel very uncomfortable
5 out of 5
by A verified traveler

Posted 24 Jun 2024
We did not know until we booked that the parking was underground. It was raining and we had our camper. We were pleased that we could park in front but took our dog out for her business and saw how sketchy it was.
4 out of 5
by A verified traveler

Posted 23 Jun 2024
Fridge didn’t work
4 out of 5
by A verified traveler

Posted 23 Jun 2024
Fridge didn’t work.
4 out of 5
by A verified traveler

Posted 23 Jun 2024
Both my husband and I hit our shin on the corner of the bed. Not the greatest
3 out of 5
by A verified traveler

Posted 21 Jun 2024
The housekeeping was terrible. In one instance the room was left unfinished. The bed was half made and there were folded sheets on the end table. On at least three occasions the towels were not fully replenished and the carpets were never vacuumed. In other instance the housekeeper drank a half bottle of water meant for guests and left the half empty used bottle of water on the coffee table. Who does this?
5 out of 5
by A verified traveler from Kamloops

Posted 19 Jun 2024
Unfortunately it’s in a terrible part of town. The premise was clean and nicely updated. the only draw back is the shower was not private. It is a glass window with no privacy so one can see you shower or use the bathroom. Other than that the room was nicely renovated. Very reasonably priced
Comment from Hotel Management
21 Jun 2024 by Michael - Guest Services Manager, Hotel Management
Hello Mara. Thank you for taking the time to let us know about your stay. We are located right in the heart of Downtown Prince George. Unfortunately, the city does experience some challenges with homelessness, but the safety and comfort of our guests is our top priority. In regards to the 'magic glass' in our washrooms, simply closing the door will cause the glass to go opaque and ensure privacy. A good reminder for us to inform our guest about it when checking in. Hope to see you soon.
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Enjoyed pool
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024