Ratings based on 633 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by RF, Hotel Management
Thank you for the perfect rating! We're thrilled you had a great experience.
by A verified traveler
Posted 2 Jan 2025
Very professional and polite front desk lady. Fast and easy check in
Comment from Hotel Management
3 Jan 2025 by RF, Hotel Management
Thank you for your kind words! We're glad to hear your check-in was quick and easy.
by A verified traveler
Posted 31 Dec 2024
Really nice room but I wish the staff enforced quiet hours! We were on the second floor and the room above us was stomping and yelling and moving furniture around (?!) from 9pm to 4:30am. Relentless, and my calls did not help sadly. Barely slept 2 hours as a result..
Comment from Hotel Management
1 Jan 2025 by Best Western Plus, Hotel Management
Thank you for sharing your feedback. We're so sorry to hear about the noise disruptions during your stay. We understand how important a restful night’s sleep is, and we apologize that we were unable to address the issue to your satisfaction. Please know that we take your comments seriously, and we will work with our team to ensure better enforcement of quiet hours in the future. We hope you'll consider giving us another chance in the future for a more peaceful stay. Thank you again for bringing this to our attention.
by A verified traveler
Posted 28 Dec 2024
Comfortable stay, very enjoyable
Comment from Hotel Management
29 Dec 2024 by RF, Hotel Management
Thank you for your kind words! We're thrilled to hear you had a comfortable and enjoyable stay. We look forward to welcoming you again!
by A verified traveler
Posted 27 Dec 2024
it was all good
Comment from Hotel Management
28 Dec 2024 by Rahul, Hotel Management
Thank you for your feedback! We're so glad to hear that everything was to your satisfaction. We look forward to welcoming you back in the future!
by A verified traveler from Kamloops
Posted 26 Dec 2024
Nice to have a pet friendly hotel.
Comment from Hotel Management
28 Dec 2024 by Rahul, Hotel Management
Thank you for your feedback! We're so glad to hear that everything was to your satisfaction. We look forward to welcoming you back in the future!
by A verified traveler
Posted 26 Dec 2024
Clean and frendly
Comment from Hotel Management
28 Dec 2024 by Rahul, Hotel Management
Thank you for your feedback! We're so glad to hear that everything was to your satisfaction. We look forward to welcoming you back in the future!
by A verified traveler
Posted 18 Dec 2024
Excellent
Comment from Hotel Management
19 Dec 2024 by RF, Hotel Management
Thank you so much for your perfect rating! We're thrilled you had a great stay and look forward to welcoming you back soon!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by BEST WESTERN PLUS, Hotel Management
Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. We strive to provide excellent service and accommodations, and we would appreciate more details on what specifically affected your stay. Your input is invaluable to us as we continuously work to improve. Please feel free to reach out directly to discuss your experience further and how we can make it right. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Emma, Hotel Management
Hi Lemuel, Thank you for your 5-star review! We are glad you enjoyed your stay, and look forward to hosting you again soon!
