Ratings based on 150 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Vintage building
by A verified traveler
Posted 16 Nov 2024
A great stay but lacking breakfast options.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by tsp, Hotel Management
Dear Emily,Thank you so much for such a wonderful review. We're so glad that you enjoyed your stay with us and we hope to have the pleasure of hosting you again in the future.Regards, The Merrill House Team
by A verified traveler from Mississauga
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by tsp, Hotel Management
Dear Sharon,Thank you for a great rating and we glad you enjoyed your Merrill House experience. We hope to see you again in the future!Regards, The Merrill House Team
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by tsp, Hotel Management
Dear Matt,We're so happy that you enjoyed your stay at Merrill House so much! We hope to welcome you again in the future.Regards, The Merrill House Team
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by tsp, Hotel Management
Dear Shelley,We're so glad that you enjoyed your Merrill House experience so much! We hope to have the pleasure of hosting you again in the future.Regards, The Merrill House Team
by A verified traveler
Posted 25 Sep 2024
An old Victorian home beautifully decorated and very cosy
Comment from Hotel Management
25 Sep 2024 by tsp, Hotel Management
Dear Louise,Thank you for such a great rating and lovely review. We're so glad you enjoyed your stay and we hope to have the pleasure of hosting you again. Regards, The Merrill House Team
by A verified traveler
Posted 19 Sep 2024
A beautiful old mansion repurposed into a lovely boutique hotel. Service was friendly, professional with a very warm welcome.
Comment from Hotel Management
22 Sep 2024 by tsp, Hotel Management
Dear Alexander,Thank you for such a great review. We're so glad that you enjoyed your stay and we hope that we will see you again in the future!Regards, The Merrill House Team
by A verified traveler
Posted 18 Sep 2024 on Hotels
Had a great stay
Rooms are clean and wonderful
Staff are friendly however being a slower time
Restaurant was not open the times we were there and breakfast did not include the price ever?
Only major problem was the internet which they they acknowledged but it really needs to be resolved in this day and age. Especially because the TVs are only used with a fire stick provided but without proper
Internet never worked . Fire pit was not allowed to be used and I would suggest more comfortable seats in the garden as it’s beautiful .
Otherwise a lovely unique hotel! Make sure to ask
For main floor if stairs do not work for you.
Comment from Hotel Management
22 Sep 2024 by tsp, Hotel Management
Dear Leanne, thank you for such a great rating and taking the time to write a review and provide feedback. Our restaurant is always closed Sunday and Monday nights for dinner, as it is only our chef & sous chef that prepare the meals and nobody else is executing the menu. Our apologies if you weren't told the price of breakfast. Yes, internet does pose an issue in the hotel and we have tried to mitigate the problem with 3 different providers, but still have issues. The fire pit is a little tricky, as it is gas, and we can't turn it on until it's dark out, since you can't see the flame. We will give our owner the feedback regarding the outdoor furniture. We hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 17 Sep 2024
Nice location
Comment from Hotel Management
17 Sep 2024 by tsp, Hotel Management
Dear George,Thank you very much for taking the time to post a review and we're glad yourself and Ala enjoyed your stay. We hope to have the pleasure of hosting you again.Regards, The Merrill House Team
