Ratings based on 7 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2020 on Hotels
Comment from Hotel Management
10 Nov 2020 by ecommerce, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Management INNA Tretes Hotel & Resort
by A verified traveler
Posted 1 Oct 2018
This place has beautiful views and pool that’s it.. anything else is terrible.. 😡
Comment from Hotel Management
2 Oct 2018 by INNA TRETES, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Management INNA Tretes Hotel & Resort
by A verified traveler
Posted 13 Aug 2018 on Hotels
it was all alright
Comment from Hotel Management
15 Aug 2018 by ECOMMERCE, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Management INNA Tretes Hotel & Resort
by Daniswara
Posted 31 Dec 2017 on Hotels
There was no hot water!
by ester from jakarta
overall unsatisfying
Posted 28 Mar 2017 on Hotelsnot suitable for old people that had difficulty climbing steep stairs. staff not helpful, not give better options, didn't seem care much - typical old hotel. need more training for the staff.
by A verified traveler
Tempat wisata
Posted 23 Dec 2018 on HotelsPerlu renovasi
Comment from Hotel Management
28 Dec 2018 by ECOMMERCE, Hotel Management
Pengunjung yang terhormat,
Terima kasih Anda telah meluangkan waktu untuk membagi ulasan Anda. Saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari ulasan seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Kami sedang melakukan renovasi kamar deluxe. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini.
Dengan hormat,
Management INNA Tretes Hotel & Resort
by A verified traveler
インドネシアのリゾートホテル
Posted 18 Apr 2015 on Hotelsこのホテルの目的がリゾート？であり、ただのんびりと山から吹き降ろしてくるすがすがしい風を是非味あって頂きたい。また、夜と朝は肌寒いので風をひかないでください。アクティブな希望する人にはお勧めしません。のんびりとインドネシアのリゾートホテルです。また、スタッフは最高にフレンドリーです。
