Ratings based on 234 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
It was fine
Comment from Hotel Management
26 Sep 2024 by nn, Hotel Management
Thank you for taking the time to respond to the survey. Hope to see you back again.
by A verified traveler
Posted 9 Aug 2024
Management was very helpful
Comment from Hotel Management
16 Sep 2024 by nn, Hotel Management
We are so glad that you chose us for your stay while you were visiting our community. Glad to help make your trip a pleasant one. Hope to see you again in the futrue
by A verified traveler
Posted 30 Jul 2024
You could hear every step the people above us took and the first night it was someone with children running around early in the morning.
Comment from Hotel Management
16 Sep 2024 by b, Hotel Management
We are sorry about the inconvenience of the noise. However, as you know hotels have thin walls and the sound in the above floors do filter down. Most of our guest that do not want to hear someone above them ask for the top floor. We would have accommodated you in this aspect if you had asked
by A verified traveler
Posted 14 Jul 2024
The staff was very friendly. The rooms were very clean and spacious. Close to shopping, dinning, theater, and other activities. I would stay there again for sure.
Comment from Hotel Management
15 Jul 2024 by b, Hotel Management
Thank you for staying at our hotel and for the kind words. We hope to see you again.
by A verified traveler
Posted 23 Jun 2024
Our room was spacious and clean, the breakfast was good. The Staff was great..we deciced to stay an extra day..would highly recomend
Comment from Hotel Management
15 Jul 2024 by b, Hotel Management
Thank you for your nice review. We are glad that you enjoyed your stay. Hope to see you again soon.
by A verified traveler
Posted 17 Jun 2024
Not much!
If you walked much in the room or bathroom, your white socks turned gray. Didn't care much to find hair on the bathroom floor.... that was our 2nd room. The 1st room had a nonworking tv; so we were moved to a dirty room. The breakfast was a diabetic nightmare!!! Only protein we found was old peanutbutter and it took at least 5 minutes of stirring to to incorporate the oil into it that was lying on top of it. A gentleman was looking all over for some milk.... container was empty. Front desk person was found on the 3rd floor talking to employees and I told her about the "no milk" situation and she scurried away. The establishment is a very sad situation and over-priced. We will not be returning.
Comment from Hotel Management
8 Jul 2024 by nan, Hotel Management
My staff apologized for the incontinence of the tv not working. It was in the cable and has since been fixed. As for putting you in a dirty room, I know that my staff would not have done that. If the front desk was on another floor it was to help a guest or to find out about a room. As for them scurrying away she went to the kitchen to find out about the milk situation and to see where the hostess was. We do try to make the guest as welcome as we can and fix any situation that arises immediately. We are very sorry you were unhappy with your stay.
by A verified traveler
Posted 28 May 2024 on Travelocity
Attentive and friendly staff. Good breakfast. I booked for next year.
Comment from Hotel Management
15 Jul 2024 by b, Hotel Management
Thank you for staying with us and for the nice review. We are looking forward to your return next year.
by A verified traveler
Posted 24 May 2024
Safe,clean,Friendly environment. Highly recommend. This will be my go to place each year when we visit family.
Comment from Hotel Management
15 Jul 2024 by b, Hotel Management
Thank you for your review and we are glad that you enjoyed your stay. Looking forward to seeing you again.
by A verified traveler from Lihue
Posted 23 May 2024
Very clean, overall very good. Some of the front desk staff not helpful. But my checkin was with a great lady that understood my requests and knew the area.
Comment from Hotel Management
15 Jul 2024 by b, Hotel Management
Thank you for your review and the great lady at the front appreciated your kind words. Looking forward to seeing you again,
by A verified traveler
Posted 19 May 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by b, Hotel Management
Thank you for staying at our hotel and for the nice review. Looking forward to seeing you again.
