Ratings based on 390 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Roanoke
Posted 3 Nov 2024
The property was clean and staff friendly
Comment from Hotel Management
7 Nov 2024 by Jenny Wiley, Hotel Management
Thank you
by A verified traveler
Posted 31 Oct 2024
Liked my pet-friendly lodge room. All staff were very, very friendly. The view from the lodge is amazing. Nice, quiet location for a quick getaway. Only thing not up to expectations was the quality of the restaurant food. The buffet was inexcusably poor.
Comment from Hotel Management
1 Nov 2024 by Jenny Wiley, Hotel Management
Thank you and we will talk this over with our staff about the food to get it prepared better.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Jenny Wiley, Hotel Management
Thank You
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Jenny Wiley, Hotel Management
We see your rating is a low score. Would like to know what we could have done different for you.
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Jenny Wiley, Hotel Management
Thank you we are glad you enjoyed your stay
by A verified traveler
Peaceful
Posted 26 Sep 2024 on HotelsPark was lovely. Very relaxing
Comment from Hotel Management
26 Sep 2024 by Jenny Wiley, Hotel Management
Thank you we are glad you enjoyed your stay
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Jenny Wiley, Hotel Management
Thank you
by A verified traveler
Why stay in a hotel when you can be in nature
Posted 20 Sep 2024 on HotelsDewey Lake is so pretty. The drive around it has multiple places to pull over and enjoy the view. This was a business trip, but being in nature is refreshing for my soul! It was a long day, but having the dining room available, and the suite with the extra living space made it nice to work on a project with a colleague in a very pleasant environment.
The dining and front check in staff were super friendly and helpful.
Will definitely stay again.
Comment from Hotel Management
24 Sep 2024 by Jenny Wiley, Hotel Management
Thank you we are happy you enjoyed your stay so much and look forward to seeing you again!
by A verified traveler
Posted 19 Sep 2024
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Comment from Hotel Management
24 Sep 2024 by Jenny Wiley, Hotel Management
Thank you
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by Jenny Wiley, Hotel Management
thank you
