Ratings based on 189 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Amazing property, would always stay again and refer friends!
Comment from Hotel Management
16 Dec 2024 by Ken, Hotel Management
Hi Jade, Thanks for taking the time to leave your 5 out of 5 feedback, it's much appreciated. We're so delighted to see that you had such a pleasant stay and that we accommodated you well. We do hope to welcome you back if you're in the Preston area again. Warm regards, Ken
by A verified traveler
Posted 10 Nov 2024
Property was very good, nice and clean. And great information from the host, easy access to the room. Would recommend but also point out that the room was not very well soundproofed and noise from outside and downstairs was easily heard.
Comment from Hotel Management
10 Nov 2024 by Ken, Hotel Management
Hello Christopher,Thanks for the score, glad you had a lovely stay and look forward to seeing you again soon.Warm regards,Ken
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Steph, Hotel Management
Hi Kara,Thanks for the 5 out of 5. Great to see you had a lovely stay. Hope to see you again soon.Warm regards,Steph
by A verified traveler
Posted 31 Oct 2024
Very comfortable, spacious and well located.
Comment from Hotel Management
1 Nov 2024 by Mia, Hotel Management
Hello Amy, Thank you for taking the time to leave a lovely review! It's amazing to see everything was perfect for you. I hope we can welcome you back again. Warm regards, Mia
by A verified traveler
Posted 24 Sep 2024
Apartment was excellent and within easy walking distance to the city centre.
Comment from Hotel Management
24 Sep 2024 by Ken, Hotel Management
Hi Amanda, Thanks for taking the time to leave your feedback it's much appreciated. We're so delighted to see that you had such a pleasant stay and that we accommodated you well. We do hope to welcome you back if you're in the Preston area again. Warm regards, Ken
by A verified traveler
Posted 9 Sep 2024
Great location lovely rooms as always
Comment from Hotel Management
9 Sep 2024 by Ken, Hotel Management
Good evening Annette, Thank you for taking the time to leave a lovely review! Our housekeeping team work very hard and will be thrilled with your kind words. It's great to see the apartment was perfect for you. I hope we can welcome you back again soon. Warm regards, Ken
by A verified traveler
Posted 8 Sep 2024
We did not get enough information when checking in about key fob opening door had to call late in the eve for assistance getting in .
Comment from Hotel Management
8 Sep 2024 by Mia, Hotel Management
Hello Traxy, We include all check-in information in a text message sent to guests prior to arrival. I'm sorry to hear you struggled to get in during your stay. If there are any issues, we are available via phone 24/7. I hope you enjoyed everything else about your stay. Warm regards, Mia
by A verified traveler
Luxurious city stay
Posted 16 Aug 2024 on HotelsThe apparent was luxurious, spacious and comfortable. Convenient for all the amenities in the town, lovely green area and park nearby
Comment from Hotel Management
17 Aug 2024 by Ken, Hotel Management
Hi, Thanks for taking the time to leave your feedback it's much appreciated. We're so delighted to see that you had such a pleasant stay and that we accommodated you well. We do hope to welcome you back if you're in the Preston area again. Warm regards, Ken
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Mia, Hotel Management
Hello Elaine, Thank you for a 10/10 review! It's lovely to see you have enjoyed your stay with us. I hope you consider staying again if you find yourself in Preston. Warm regards, Mia
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Steph, Hotel Management
Hello David,Thanks for the score, glad you had a lovely stay and hoping to see you again soon.Warm regards,Steph
